This accessibility statement applies to the Aptem platform.
This website is run by the University of Westminster. We want as many people as possible to be able to use this website.
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
This service is provided by a 3rd party. The University of Westminster has worked with Aptem to assess WCAG compliance of the system. Aptem have more information about the actions they have taken to improve and assess accessibility in their accessibility statement.
Feedback and contact information
If you need information on this website in a different format such as accessible PDF, large print, easy read, audio recording or braille, please visit our digital accessibility contact us page for information on how to request this.
Reporting accessibility problems with this website
We have tested a sample of pages on the website. If you find an issue we have not yet identified, you can report it to us. We’ll pass this information to the website owner who will review the issue, make sure it is included in our plan to fix issues and add it into the accessibility statement when it is next updated.
Please visit our digital accessibility contact us page for information on how to report an accessibility problem.
Read tips on contacting organisation about inaccessible websites.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website's accessibility
The University of Westminster is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Keyboard users who also use higher magnification will move through a hidden navigation menu rather than the “burger menu” which is present at higher magnification levels. This fails WCAG 2.4.3 Focus Order (A) and 2.4.7 Focus Visible (AA).
The help and support section cannot be accessed by keyboard users. This fails WCAG 2.1.1 Keyboard (A).
The actions dropdown is not read out to screen readers correctly. It is identified as “Navigation menu sub menu”. This fails WCAG 4.1.2 Name, Role, Value (A).
Any alert banner messages have close buttons which are identified as “times button”. This fails WCAG 4.1.2 Name, Role, Value (A).
There is no skip to content on the platform. This fails WCAG 2.4.1 Bypass Blocks (A).
At the end of every page, there are two invisible close elements which are included in the tab order but cannot be seen on screen. These do not do anything when activated. This fails WCAG 2.4.7 Focus Visible (AA) and 4.1.1 Parsing (A).
Several pages across the site have problems with heading structure. This fails WCAG 1.3.1 Info and Relationships (A).
Page titles across the platform are not unique. This fails WCAG 2.4.2 Page Titled (A).
Focus indication is lost across several individual elements across the platform. These are most often one element on a page. This fails WCAG 2.4.7 Focus Visible (AA).
Several elements across the platform do not have correct labels or are not identified for screen reader users. This fails WCAG 1.3.1 Info and Relationships (A), 2.5.3 Label in Name (A), 3.3.2 Labels or Instructions (A), and 4.1.2 Name, Role, Value (A).
The buttons to adjust the calendar to day/week/month/agenda in the Tasks section of the platform cannot be controlled by keyboard. This fails WCAG 2.1.1 Keyboard (A).
Calendar information in the Tasks section of the platform is not clearly identified. This fails WCAG 1.3.1 Info and Relationships (A).
Task categorisation is through colour only when looking at the calendar. This fails WCAG 1.4.1 Use of Colour (A).
When uploading a document, the description field is pre validating on popup load meaning that the field is described as “invalid” to a user as soon as they move into it. This fails WCAG 3.3.1 Error Identification (A).
Some form elements across the platform contain a number of aria issues but should not significantly affect user experience. This fails WCAG 4.1.2 Name, Role, Value (A).
The website was purchased from a third-party supplier and UoW do not have access to the entire codebase, to remediate all of the issues listed. We have some control over stylistic elements, such as the theme and naming of some controls, links and images. We will ascertain how much we can remediate internally, with our development team and we will then liaise with the supplier to get their roadmap to fix the issues. We will update this accessibility statement with any progress or commitments by the supplier at least every 3 months, until such a point that all issues have been resolved.
If you find an issue that we have yet to identify, please contact us using one of the routes described in the ‘Reporting accessibility problems with this website’ section of this statement.
Disproportionate burden
At this time, we have not made any disproportionate burden claims.
Content that’s not within the scope of the accessibility regulations
3rd party content
Some of the platform includes 3rd party content which we have no control over such as documents which are uploaded by staff and students. The accessibility regulations do not require us to manage these kinds of content, but if you have a problem with any of the content hosted on this website, please contact us using the methods above and we will try to help.
Preparation of this accessibility statement
This statement was prepared on 29 June 2022. It was last reviewed on 29 June 2022.
This website was last tested on 17 May 2022. The test was carried out internally by the University of Westminster Digital Accessibility Team who looked at a representative subset of pages.
What we’re doing to improve accessibility
We are working to address the issues identified in the ‘Non-compliance with the accessibility regulations’ section above. We will prioritise our efforts to address the issues with the highest impact on users. We are working to develop an accessibility roadmap to show how and when we plan to improve accessibility on this website.