This accessibility statement applies to our main public website, www.westminster.ac.uk. This website is run by the University of Westminster Digital Team, within Marketing, Communications and Development.

Other websites and services that belong to the University of Westminster are managed separately and will publish separate accessibility statements.

Using the website

This website is run by the University of Westminster. We want as many people as possible to be able to use this website, which means that you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate the website using just a keyboard
  • navigate the website using speech recognition software
  • listen to most of the website using a screen reader (most well-known screen readers)

For more advice on making your device easier to use if you have a disability, visit the AbilityNet website.

Accessibility of the website

We know some parts of this website are not fully accessible and have listed the issues according to level of impact, from high to low:

Higher priority issues

  • some of our embedded videos do not have captions
  • you cannot zoom in 200% without the text spilling off the screen or overlapping
  • you cannot modify the line height or spacing of text
  • text placed over images or gradients in our mastheads does not have sufficient contrast

Lower priority issues

  • some of the keyboard interaction on live chats may not be fully comprehensive
  • our older PDFs and Word documents may be inaccessible to screen reader users
  • our older news and events pages may contain images which do not have alternative text
  • a small number of maps on the website are illustrations rather than embedded maps. These cannot be magnified and may not have comprehensive alt text

Feedback and contact information

If you need information on this website in a different format such as accessible PDF, large print, easy read, audio recording or braille, please visit our digital accessibility contact us page for information on how to request this.

Reporting accessibility problems with this website

We have tested a sample of pages on the website. If you find an issue we have not yet identified, you can report it to us. We’ll pass this information to the website owner who will review the issue, make sure it is included in our plan to fix issues and add it into the accessibility statement when it is next updated.

Please visit our digital accessibility contact us page for information on how to report an accessibility problem.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The University of Westminster is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is not compliant with the Web Content Accessibility Guidelines version 2.1 – AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

Non-compliance with the accessibility regulations

  • Users cannot zoom in 200% without the text spilling off the screen or overlapping (WCAG 2.1 success criterion 1.4.10)
  • Users cannot modify the line height or spacing of text (WCAG 2.1 success criterion 1.4.12)
  • Screen readers might read menus' and sub menus' labels out of order (WCAG 2.1 success criterion 2.4.3)
  • When users select or deselect a filter category on our course search page, the entire page reloads, so screen reader users will have to skip through the navigation menus again (WCAG 2.1 success criterion 2.4.1)
  • Text placed over some large images lacks sufficient contrast (WCAG 2.1 success criterion 1.4.3)
  • Tabs cannot be navigated using keyboard alone (WCAG 2.1 success criterion 2.1.1)
  • The colour contrast between selected and unselected tabs is insufficient (WCAG 2.1 success criterion 1.4.1)
  • The third-party plugins used for sharing news articles and events on social media cannot be navigated solely with a keyboard. There is also no verbal announcement when an article or event is shared (WCAG 2.1 success criterion 2.1.1) 
  • Values on graphs on course pages are difficult to distinguish from each other (WCAG 2.1 success criterion 1.4.11)
  • Text and controls on carousels do not have high enough contrast for legibility (WCAG 2.1 success criterion 1.4.1)
  • The carousel pips or counters are not keyboard accessible/operable and the active pip/counter is not programmatically determined (WCAG 2.1 success criterion 2.1.1)
  • When the users presses the next or previous controls on carousels, the new slide is not announced (WCAG 2.1 success criterion 4.1.3)

Disproportionate burden

N/A

Content that’s not within the scope of the accessibility regulations

Extranet and intranet sites

We are reviewing the accessibility of the contents of this intranet site and plan to fix issues incrementally until this website undergoes a substantial revision. The content of extranets and intranets published before 23 September 2019 is exempt from meeting the accessibility requirements until the site undergoes a substantial revision.

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

We are working to review the PDFs and Word documents that are essential to providing our services. We’ll either fix these or replace them with accessible HTML pages.

Any new PDFs or Word documents we publish after 23 September 2020 will meet accessibility standards.

Pre-recorded time-based media published before 23 September 2020

We do not plan to add captions to pre-recorded time-based media published before 23 September 2020 because these are exempt from meeting the accessibility regulations.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

Testing has been carried out over several months by University of Westminster staff using a combination of automated accessibility tools (including Silktide and Sitemorse) and personal observation. The site has also been independently audited by AbilityNet.

Preparation of this accessibility statement

This statement was prepared on 21 September 2020. It was last reviewed on 4 December 2020.

This website was last tested on 21 September 2020. Testing was carried out by AbilityNet, an external auditor who specialises in digital accessibility; and by members of the Digital Team using a combination of automated accessibility tools (including Silktide and Sitemorse) and personal observation.

What we’re doing to improve accessibility

We are working to address the issues identified in the ‘Non-compliance with the accessibility regulations’ section above. We will prioritise our efforts to address the issues with the highest impact on users. We are working to develop an accessibility roadmap to show how and when we plan to improve accessibility on this website.