We are committed to making sure that our webpages are accessible to all users and are working towards our webpages conforming to the Double AA standard defined in the Web Accessibility Initiative's Web Content Accessibility Guidelines (WCAG 2.0).

If you have any questions or feedback on our website, please get in touch with the Digital Communications and Publishing team at [email protected].

Browser settings

Guidance on how to adjust the accessibility settings in your web browser can be found on each provider's website:


We try to make sure that descriptions are provided for all of our images, either as alt text or on the page itself.


We aim to ensure that link text is always descriptive, so that you know what to expect when clicking on links.


We make an effort to minimise the number of PDF documents we have on our website where appropriate and are also in the process of converting many of our PDFs to webpages. However, some longer documents, such as policies, may currently only be available as PDFs.

To view PDFs, we recommend you download Adobe Acrobat Reader.

When clicking on a PDF link, the document should open in a new tab in your browser.

Plain English

We aim to write in a way that is clear and easy to understand. We also avoid abbreviations wherever we can, and explain what they stand for if we need to use them.

If you find one of our webpages difficult to understand or come across an abbreviation that isn't explained, let us know so that we can fix it, at [email protected].

Other resources

UK-based charity AbilityNet has detailed guidance on how to adapt and adjust your computer, software applications and internet browser to make best use of them. Have a look at the charity's My Computer My Way webpages.

The World Wide Web Consortium (W3C), which is the main international standards organisation for the World Wide Web, has a range of online tips on adjusting your computer and browser settings.