This accessibility statement applies to our main public website, Other websites and services that belong to the University of Westminster are managed separately and will publish separate accessibility statements.

This website is run by the University of Westminster Digital Team.

Using the website

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website

We know some parts of this website are not yet fully accessible:

  • you cannot zoom in 200% without the text spilling off the screen or overlapping
  • you cannot modify the line height or spacing of text
  • text placed over images or gradients in our mastheads does not have sufficient contrast
  • a small number of maps on the website are illustrations rather than embedded maps. These cannot be magnified and may not have comprehensive alt text some of our embedded videos do not have captions
  • some of our embedded videos may contain examples of contrasting colours which could be difficult to read
  • some of the keyboard interaction on live chats may not be fully comprehensive
  • our older PDFs and Word documents may be inaccessible to screen reader users
  • our older news and events pages may contain images which do not have alternative text

Feedback and contact information

If you need information on this website in a different format such as accessible PDF, large print, easy read, audio recording or braille, please visit our digital accessibility contact us page for information on how to request this.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us via our digital accessibility contact us page. In most cases, you will receive an initial reply within two working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The University of Westminster is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Most of our website works correctly on any web technology. We use the most up-to-date technology (HTML5) as a base for how our site works and looks, which lets us offer a wider range of content in an accessible way.

The following browsers are our standard for testing and support:

Microsoft Edge has replaced Internet Explorer as the primary Microsoft browser. We no longer recommend using Internet Explorer to browse our site.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Partially accessible content


  • Screen readers might read our menus' and sub menus' labels out of order

Course search page

  • When you select or deselect a filter category on our course search page, the entire page reloads, so screen reader users will have to skip through the navigation menus again


  • Text placed over large images may be difficult for some users to read, such as on our mastheads and carousels


  • You may be unable to navigate tabs using arrow keys
  • The colour contrast between selected and unselected tabs is insufficient

Social media buttons

  • The third-party plugins we use for sharing our news articles and events on social media are only partially accessible: you cannot navigate away from or close the social media pop-up with a keyboard. There is also no verbal announcement when an article or event is shared


  • Values on our graphs on our course pages are difficult to distinguish from each other


  • Text and controls on our carousels do not have high enough contrast for legibility
  • The carousel pips or counters are not keyboard accessible/operable and the active pip/counter is not programmatically determined
  • When you press the next or previous controls, the new slide is not announced


  • Some PDFs may not have a logical reading order for screen-reader users
  • Some PDFs may have insufficient colour contrast
  • Some PDFs may contain tables that are not accessible to all users
  • Some PDFs may contain images with no alternative text

Non-compliance with the accessibility regulations

  • Users cannot zoom in 200% without the text spilling off the screen or overlapping
  • Users cannot modify the line height or spacing of text

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDF documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, or containing important policy information.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

Testing has been carried out over several months by University of Westminster staff using a combination of automated accessibility tools (including Silktide and Sitemorse) and personal observation. The site has also been independently audited by AbilityNet.

We are working on:

  • redesigning the main navigation to improve its accessibility
  • redesigning our course and other search functionality
  • fixing our most popular and most important PDFs, and anticipate completing the first stage of this work by the end of October 2020. Following this we will continue to work on fixing our less frequently downloaded PDFs
  • liaising with our live chat provider to improve the live chat's accessibility
  • updating our social media share functionality on news and events pages
  • replacing maps that are illustrations with interactive, accessible maps
  • redesigning the graphs with legibility problems
  • fixing the legibility problem of text on images
  • redesigning our tabs
  • ensuring that text is legible with 200% zoom
  • allowing users to modify the line height or spacing of text
  • redesigning our slideshows

Preparation of this accessibility statement

This statement was prepared on 16 September 2020. It was last reviewed on 16 September 2020.

This website was last tested on 14 September 2020. We have tested the majority of pages on the site and a large proportion of the documents. We have omitted news stories and events which date from before September 2018.

We will continue to test the site as we work to make the site fully accessible. We will prioritise our efforts to address the issues with the highest impact on users.