You should keep your ID card with you at all times when you are in the University, but if you do forget to bring it with you record this as an absence on SEA. This means the timetabled event will still show as an absence but the reason for no recorded attendance will be displayed.
To add an absence, log in to SEA, then click on the button above your calendar. Enter the relevant start and end dates, then choose either Student Reported Absence or Lost/Forgotten ID Card from the Type dropdown. You can add a note in the comments field to provide some more details, then press Save. This will then create an absence event on your calendar which staff will be able to see when reviewing your engagement record.
If you forget your ID card, the impact on your attendance record will be minimal as this will only affect one day of events.
You will receive your ID card when you enrol. If you need a replacement card you will need to pay for it at your Campus Finance Office, or use our online store and then visit your Campus Registry Office during their opening hours to be issued a replacement.
If you are unable to attend a class, due to illness or other unforeseen circumstances, you should log your absence and the reason for this against the scheduled class on SEA. It is important that you do this if possible so we can see the reasons for your absence and can view the details as we monitor your engagement.
To add an absence, log in to SEA, then click on the button above your calendar. Enter the relevant start and end dates, then choose either Student Reported Absence or one of the other categories as appropriate from the Type dropdown. You can add a note in the comments field to provide some more details, then press Save. This will then create an absence event on your calendar which staff will be able to see when reviewing your engagement record
If you are going to be away for a longer period of time (e.g. due to a bereavement, or more serious medical reasons) you should notify your Course Leader and/or Personal Tutor and your Campus Registry. If your illness or circumstances impact on your assessments you must also complete the mitigating circumstances process.
If a reader does not appear to be registering cards when you are touching in, please advise the academic member of staff leading the class of this. Please then report this via the Service Desk using the phone in the room or by submitting a service desk ticket online. Your attendance record will not be affected so you don’t need to worry.
Where a room has more than one reader, still report any issues but use another reader in the room to record your attendance. If there is no reader in the teaching venue then please advise the academic member of staff leading the class of this and report this via the Service Desk. If you hold your mobile phone in the same hand as your ID card while trying to swipe in this will mean your card won’t work.
One of the conditions of your Tier 4 visa is that you are in regular, full-time attendance on your course. If you do not attend, the Tier 4 team will contact you to find out why and offer support. We will contact you by email and/or telephone and may ask you to come in for an attendance review meeting.
If you continue to miss classes and have not responded to any of our emails or phone calls, then the University will inform you that we will withdraw our sponsorship and the UK Visas and Immigration department will cancel your visa. This means that you would be withdrawn from your course and have to leave the UK.
To safeguard your visa, make sure you attend all your scheduled lectures and classes and make sure to swipe at the start of each class. If you are going to be absent for more than one day, then please contact the Tier 4 team at [email protected] to let us know why.
You can add your own absence into SEA if you have forgotten your ID card and been unable to swipe in. So we can see the reasons for your absence more clearly, please make sure you record them in SEA. This way, we can view the details as we monitor your attendance for UKVI purposes. If we have any queries about your absence then we’ll be in contact with you.
To add an absence, log in to SEA, then click on the button above your calendar. Enter the relevant start and end dates, then choose either Student Reported Absence or Lost/Forgotten ID Card from the Type dropdown. You can add a note in the comments field to provide some more details, then press Save. This will then create an absence event on your calendar which staff will be able to see when reviewing your engagement record
If you have missed a number of scheduled classes your Personal Tutor will contact you to check how you are and if there are any areas with which you might need support. They will ask you to contact them so that they can signpost you to the right place or put the right person in contact with you. For example you might benefit from a discussion about academic matters with your Personal Tutor, it may be that you are in need of student funding advice or you may benefit from taking up some of the services offered by the Students' Union.
If you continue to miss classes your attendance record may be reviewed by your Personal Tutor, a member of the Course Team and the University’s Student Retention and Engagement team. Under the University Regulations you may be withdrawn from your course if you are absent from your studies for a period of at least two weeks (10 consecutive working days). The Student Retention and Engagement Team will contact you regarding this process.
If you are a student with a Tier 4 visa, the Tier 4 team will contact you if you miss classes.
If you are a tier 4 student and are notified by the tier 4 team you have been withdrawn due to non-attendance and failure to meet the conditions of your visa, you must contact them at: [email protected] to discuss further.
If you are a non-tier 4 student and are notified by the Student Retention and Engagement Team you have been withdrawn from your course due to non-attendance under the regulations, you may submit an appeal against the decision. Information regarding the appeal process will be provided in the notification you are sent. You must submit a statement and supporting evidence in support of your case for re-instatement within 10 days of the date of the email/letter notifying you of your withdrawal, to the Student Retention and Engagement Team: [email protected]..
Please note, withdrawals are processed in accordance with the standard interruption of studies and withdrawal process and your tuition fee liability will depend upon the date of withdrawal. Information regarding withdrawals and fee liability can be found on the Interrupting or withdrawing from studies page.