Find out how to reach our online student support services – we're here to help.
Online and phone appointments can also be booked with relevant teams.
General queries
If you're unsure which team you should speak to or you have a general question, you can:
- use the live chat on our Student Hub homepage
- email the Student Centre at [email protected]
Accommodation
T: +44 (0)20 7911 5000 ext 65817 or 66127
E: [email protected]
Visit the Accommodation pages.
Careers and Employability Service
You can also ask the team a question on Engage and they'll get back to you.
Visit the Careers and Employability Service page.
Counselling service
T: +44 (0)20 7911 5000 ext. 66899
E: [email protected]
Visit the Counselling pages.
Disability Learning Support
T: + 44 (0)203 506 8800
E: [email protected]
Visit the Disability Learning Support pages.
Faith and spirituality
T: 07970675674
E: [email protected] (Interfaith Adviser)
For one-to-one appointments (online or by phone) please book via Engage.
Visit the Faith and spirituality pages.
Finance offices
The Business Services Team
The Business Services Team are responsible for general finance-related queries and student refunds.
E: [email protected]
E: [email protected]
The Credit Control Team
The Credit Control Team are responsible for the collection of tuition fee payments from students, sponsors and the Student Loans Company.
Visit the Paying your fees page.
Graduate School Registry
Visit the Graduate School pages.
Library and Archives
You can also ask the team a question on the Lib answers website and they'll get back to you.
Visit the Libguides website.
Registry offices
Fitzrovia Registry
Harrow Registry
Marylebone Registry
For more details, visit the Registry offices page.
Scholarships
Visit the Scholarships pages.
Student Advice
Visit the Student Advice page.
Student Funding
Student Visa queries
For questions about applying for a CAS (Confirmation of Acceptance for Studies), please email [email protected]r.ac.uk
For questions about attendance and how this can affect your visa, please email [email protected]
For general information, you can also have a look at the Student Visa page.
Student Wellbeing
Visit the Student Wellbeingpage.
Other contacts
If you're looking for contact details for a member of academic staff, visit the A-Z academic directory.
Central London admissions office
T: +44 (0)20 7911 5000
Undergraduate admissions
Postgraduate admissions
Harrow admissions office
For students applying to the Westminster School of Arts or Westminster School of Media and Communication.
E: [email protected]
If you've not yet made an application to the University and have a query about a course or the University, contact [email protected].
T: Dial 02079115000 ext 5555 from your mobile
T: Dial 5555 from a campus landline or visit the reception desk
Visit the Emergencies page.
Please note, due to the ongoing situation with Coronavirus, the Student Lifecycle team are now working remotely, and do not have access to printing facilities. Until further notice we are unable to provide collection and telephone services. We can verify awards conferred post 1994, by email to our Alumni and third-party requests with the required permissions.
Collection services (suspended)
Monday to Thursday: 12-3pm
Friday: 12-2pm;
Phone opening times (suspended)
Monday to Thursday: 11am-3pm
Friday: 11am-2pm
T: +44 (0)20 7911 5119 – Please note, we are unable to take phone calls at the moment, so please contact us via email below.
E: [email protected]
Visit the Graduation pages.
Chiswick sports ground
Harrow sports hall
E: [email protected]
E: [email protected]
E: [email protected]
Visit the Sport and leisure pages.
Students’ Union Main reception
T: +44 (0)20 7911 5000 ext: 65070
E: [email protected]
Visit the UWSU website.