Student Centre
Our Student Centre can answer your questions or point you to a team that can help.
Live chat
Chat with us via the live chat button on this page.
On campus
Visit our service points at:
- Cavendish – third-floor library entrance
- Harrow – ground-floor library entrance
- Marylebone – ground-floor library entrance
Not a current student?
Take a look at our main list of contacts.
Contacts A-Z
If you're looking for contact details for a member of academic staff, visit the A-Z academic directory.
Student accommodation
T: +44 (0)20 7911 5000 ext 65817 or 66127
E: [email protected]
For more information, visit our Accommodation page.
Summer accommodation
T: +44 (0)20 7911 5181
E: [email protected]
T: +44 (0)20 7911 5000 ext 5184
E: [email protected]
For more information, visit our Careers and Employability Service page.
T: +44 (0)20 7911 5000 ext 66899
E: [email protected]
For more information, visit our Counselling and Mental Health Service page.
Disability Learning Support Team
T: + 44 (0)203 506 8800
To contact us online, use the live chat button on this page, or raise an enquiry on Compass.
For more information, visit our Disability Learning Support page.
If you are a study abroad and exchange student and need to contact the Education Abroad Team:
Education Abroad Team
To contact us, use the live chat button on this page, or raise an enquiry on Compass.
T: +44 (0)20 7911 5000 ext 5555
T: Dial 5555 from a campus landline or visit the reception desk
For more information, visit our Emergencies page.
T: +44 (0) 20 7915 5488 (press option three for Estates)
For more information, visit our Reporting a building fault page.
Interfaith Adviser
To contact us, use the live chat button on this page, or raise an enquiry on Compass.
One-to-one appointments, which can take place online or by phone, can be booked via EngageGo to Interfaith booking page on Engage.
For more information, visit our Faith and spirituality pages.
Student Advice Team
The Student Advice Team can help you with questions related to fees, funding or managing your finances.
To contact us, use the live chat button on this page, or raise an enquiry on Compass.
For more information, visit our Student Advice page.
Business Services Team
The Business Services Team can help you with general finance-related questions and student refunds.
To get in touch, you should first contact the Library and Student Centre.
The easiest way to do this is via the live chat on the Student Hub homepage. You'll also find service points at our Harrow, Cavendish and Marylebone Campuses.
Credit Control Team
The Credit Control Team can help you with questions related to tuition fee payments, sponsors and the Student Loans Company.
To contact us, use the live chat button on this page, or raise an enquiry on Compass.
For more information, visit our Paying your fees page.
Student Mobility Team
To contact us, use the live chat button on this page, or raise an enquiry on Compass.
For more information, visit our Working and studying abroad pages.
Graduation queries
For the most up-to-date information on our graduation ceremonies, please visit our Graduation pages.
Certification queries
For information on when you will receive your certificate and transcript, please see the Degree classifications and awards page.
Replacement certificates and transcripts
For information on ordering replacement documents, please see the Transcript and certificate requests page.
If you're an international student, you'll find a list of useful contacts on our Contact us page for international students.
Service Desk
If you need IT assistance, you can contact the Service Desk.
E: [email protected]
T: +44 (0)20 7915 5488
Library and Archives Team
To get in touch with the Library and Archives Team, you should first contact the Library and Student Centre.
The easiest way to do this is via the live chat on the Student Hub homepage. You'll also find service points at our Harrow, Cavendish and Marylebone Campuses.
Scholarships Office
If you need help with a scholarship application, you can contact our Scholarships Team.
E: [email protected]
Student Advice Team
To contact us, use the live chat button on this page, or raise an enquiry on Compass.
For more information, visit our Student Advice page.
Students’ Union Main reception
T: +44 (0)20 7911 5000 ext 65070
E: [email protected]
Visit the UWSU website.
Student Advice Team
The Student Advice Team can help you with questions related to visas, BRP (Biometric Residence Permit) cards and other practical matters regarding living in the UK.
To contact us online, use the live chat button on this page, or raise an enquiry on Compass.
For more information, visit our Visas and advice page.
Visa Compliance Team
The Visa Compliance Team can help you with questions related to CAS (Confirmation of Acceptance for Studies) requests.
To contact us online, use the live chat button on this page, or raise an enquiry on Compass.
For more information, visit our Confirmation of Acceptance for Studies (CAS) page.