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Alumni FAQs

Alumni Card 

How do I apply for an Alumni Card?

Simply complete the Alumni Card application form. Please be aware that all alumni cards must be picked up in person at one of our London campuses.

I’m trying to apply for my Alumni Card but I don’t remember my alumni ID

Your alumni ID is your old student ID number, usually in the format of ‘W’ followed by eight numbers, e.g. W12345678. We also include it in emails we send to you so do check there first. If you can’t remember or can’t find your alumni ID number simply email [email protected] with your full name, course title and graduation year asking us to supply the number and we will happily send it to you.

I don’t live in the UK, can you post me my Alumni Card, or can my friend collect it for me?

Unfortunately, we are unable to post Alumni Cards. If you have already applied, we recommend keeping the confirmation email and bringing it to the University the next time you wish to visit to collect your card. We do not allow alumni to ask friends to pick up their alumni cards for security reasons.

I have lost my Alumni Card, how do I get a replacement?

You are entitled to a free replacement if your Alumni Card is lost or damaged. Please contact [email protected] to confirm that your details appear on the system. You will then be able to collect a replacement card by visiting our Cavendish, Marylebone or Harrow receptions with some form of identification and one of our receptionists will be able to print one for you.

I have applied for an Alumni Card but haven't received approval

Please allow up to 20 working days for a response regarding your Alumni Card application. If you have still not received a response, please contact [email protected].

My Alumni Card is not working

Please contact the Alumni Team at [email protected] quoting your full name as it appears on your card, your Alumni ID and the campuses where your card isn’t working.

Updating your contact details

I have changed my address/email/mobile number and would like to update my details

Please email your new contact details to .

Access to resources

Can I access my records on Blackboard/SRS Web?

Please contact the Student Centre at for details of your records.

Am I able to access University computers and other IT facilities?

Unfortunately, due to IT restrictions, alumni do not have access to any of the University’s IT facilities. 

Am I able to use the Wi-Fi network while on campus?

Yes, alumni with an Alumni Card can access the eduroam Wi-Fi network when visiting our campuses. Your username will be in the format ‘[email protected]’, with the numbers taken from your alumni ID number.

To obtain your Wi-Fi password, contact the IT Service Desk at +44 (0) 207 915 5488.

Find out more about accessing our Wi-Fi network.

Events and reunions

How can I get in touch with my former classmates?

We are keen to help former students get in touch with old friends. However, due to data protection laws we cannot give out contact details. If you wish to get in touch with someone, please contact us at with the details of the person(s), including their full name, the course they studied and the year they graduated. If we have records for these individuals we will then send them a message on your behalf.

I am organising a reunion, can you help me get in contact with people from my year?

We rely on individuals to volunteer as reunion organisers, but we can help you to get in touch with old friends. If we have records for these individuals, we can send them a message on your behalf. Please contact the Alumni Team at [email protected] for more information. Please note that we are happy to support you with the publicity of reunions, but we cannot organise or fund these events.

Graduation, certificate and confirmation of studies

I've recently graduated but I still haven't received my degree certificate and transcript

Please note any queries relating to degree certificates or transcripts should be directed to the Student Centre at [email protected]

Degree certificates and transcripts are posted within four weeks of graduation. Documents sent to UK home addresses can take up to two weeks to be received, whereas documents sent to addresses abroad can take 6–8 weeks to be received. Please note that documents are posted either by Royal Mail 2nd class or Airmail and are not sent tracked.

If you have completed your award within the last 12 months you do not need to pay for replacement documents and you should email the Student Centre at . Please include the following information in your email:

  • Your full name at the time of study
  • Date of birth
  • Student ID number (if known)
  • Award title or subject area
  • Address at the time of study
  • Address for document dispatch

If you have completed your award outside the last 12 months you will need to purchase a replacement via our online store. Please see below for more information. 

I need a replacement copy of my degree certificate or transcript

A degree certificate is the official award document confirming your degree. A transcript is a list of your modules and marks.

Replacements for original certificates can only be granted where the original has been irretrievably lost. Those applying for replacement certificates are reminded that this application constitutes a declaration that the original certificate has been lost. 

If your degree certificate has been stolen or damaged by fire or flood, please contact the Student Centre at  with evidence of this incident.

I need to submit documents to the World Education Service (WES) for review

If you are submitting documents to be reviewed by the World Education Service (WES), please email the Student Centre at  with your:

  • Original transcript (front and back pages)
  • Original certificate
  • 7-digit WES reference number

My employer is seeking to verify my qualification

Please direct such queries to the Student Centre at [email protected].

Verifications confirm the award title and classification, and the years studied to a third party (i.e. a potential employer).

Due to the UK Data Protection Act 2018, we cannot provide personal data to a third party without a signed consent form.

Please note that the Student Centre is centrally based and does not have personal knowledge of students. As such, they are not able to provide a personal reference. If you require a personal reference, please contact an academic who has taught you directly. You can find more information and contact details in the Academic Directory

I’m an employer/organisation seeking to verify the qualification of an alumnus

Please contact the Student Centre at  to verify academic achievements.

Due to the UK Data Protection Act 2018, we cannot provide personal data to a third party without a signed consent form. The consent form must explicitly state the name of the third party verifying/receiving the person's educational background/documents. The form must be signed by the applicant in question and should be dated within the last six months from receipt of the request. We do not provide consent forms, as the third party should provide this.

Please note that the Student Centre is centrally based and does not have personal knowledge of students. As such, they are not able to provide a personal reference. Please advise your candidate to contact an academic who would have taught them directly to obtain a personal reference.

Careers

Am I eligible to use the University’s Careers Services?

All University of Westminster graduates can access the Careers and Employability Service for up to three years after completing their studies free of charge including one-to-one sessions with one of our career advisors.

Visas

I am a graduate and I require confirmation of my studies for a visa application

Please contact the Student Centre at .

Staying in touch

How do I stay in touch with University news and upcoming events?

The first thing to do is to ensure your email address is up to date by emailing [email protected]. You will then receive emails about events and news that we think are relevant to you. Alumni are encouraged to follow us on LinkedIn and Instagram where University news and upcoming events are posted.

Merchandise and graduation photos

I would like to buy some University merchandise/I would like to get a copy of my graduation photo 

Our merchandise and graduation photographs are all provided by external companies. Find out more on our graduation web pages.