You can check the GOV.UK website for more information on getting your first student finance payment.

I haven't received my student finance payment

Is your application approved?

If your application is not approved, please check the emails/correspondence section of your student finance account to see that you have supplied all evidence required to support your application. The Student Advice team at the University can provide tailored advice about your eligibility for SFE funding, and can help if things go wrong with the application process and/or liaise with SFE on your behalf. Please contact them if you need assistance.

Is your student loan application for the University of Westminster?

If your application is for another university, you need to go online and update your details to the University of Westminster. After enrolment, your transfer to the University of Westminster will need to be undertaken by the University – please provide your Student Support Number to .

Did you supply your Student Support Number when you completed the Student Virtual Enrolment Task?

If not, please send this to so that we can update your student record, otherwise this will delay the confirmation of your registration.

Your student support number usually starts with SFDU or SFWU and should be shown on your online student finance account.

Are you Fully Enrolled on your course?

Attendance and registration confirmation may only be submitted to Student Finance once you are fully enrolled on your course. Please see, our Enrolment page for more information.

If you haven’t received your instalment 3-5 days after enrolment, please contact the Student Centre with the contact details below:

E:

Appointments may be booked through Engage.