Your wellbeing matters
Your safety and wellbeing are our top priorities. University life can bring challenges, but you are never alone—support is available 24/7.
24/7 mental health and wellbeing support – Spectrum.Life
Need support now? Students can speak to a mental health professional via the Spectrum.Life 24/7 Helpline:
- UK +44 800 031 8227
- Intl +353 1 518 0277
The Spectrum.Life digital platform offers a wide range of resources to help you maintain your mental, physical and emotional health throughout your time at university.
These include:
- Self-help tools for managing stress, low mood and anxiety
- Nutrition advice to support your physical wellbeing and energy levels
- Live fitness classes and on-demand workouts
- Expert content covering exam stress, financial worries, sleep, relationships and more
- Personalised wellbeing plans and goal-setting features
Available online 24/7, the platform is free to use and easy to access from your phone or laptop.
- Go to https://universityofwestminster.spectrum.life/login?org=UWMSAP
- Register with University email using organisation code: UWMSAP
- Explore and enjoy!
Support within the University
- Personal Tutor – Your first point of contact if you are worried, unwell, or need specialist support. They can refer you to a Wellbeing Adviser.
- Our counselling and mental health service– Professionally trained counsellors are available to talk with you about anything that’s on your mind. See our Counselling page for how to book.
- Wellbeing support pages – Explore the full range of services, including advice, workshops, and wellbeing events.
If home is not a safe space
If you ever feel unsafe at home, it’s important to reach out for support — you do not have to face this alone.
At the University, you can talk in confidence to:
- Your personal tutor – a trusted first point of contact
- The Students’ Union Advice Service – independent advice and guidance
- Our counselling and mental health service – a safe space to talk to trained professionals
- A Wellbeing Adviser – accessible via referral from your tutor
We can work with you to arrange:
- Temporary or emergency accommodation
- Emotional and practical support
- Safe places on campus where you can study and feel secure
If you are in immediate danger, call 999 straight away.
External advice and support
More information
- FRANK – Honest, non‑judgmental information about drugs and alcohol. Great for understanding, safe use, or finding support.
- NHS Eat Well – Practical guidance on balanced, nourishing diets tailored for busy student life.
- NHS Sleep Help – Tips and advice for improving sleep hygiene—an essential part of wellbeing.
- The Havens – Specialist centres in London providing medical, emotional, and practical support for anyone who has been raped or sexually assaulted. Call 020 3299 6900.
- London Survivor’s Gateway – Access to a wide range of specialist sexual violence services in London.
- Rape Crisis – Emotional and practical support. Call 0808 802 9999.
- SurvivorsUK – Specialist support for men and non-binary people affected by sexual violence. Call 020 3598 3898.
- Women and Girls Network – Support for women and girls of all backgrounds. Call 0808 801 0660 or email [email protected].
- Samaritans – Confidential, round-the-clock crisis helpline for all mental health needs. Call 116 123 (free anywhere in the UK).
- CALM (Campaign Against Living Miserably) – Aimed primarily at men, but open to all. Available every day, 5 pm–midnight. Nationwide: 0800 58 58 58; London: 0808 802 58 58.
- Shout – UK’s first free 24/7 text-based crisis support. Text SHOUT to 85258.
- Papyrus HOPELINE 247 – Suicide prevention line for young people under 35, or anyone concerned about them. Call 0800 068 4141, text 07860 039967, or email [email protected].