Counselling

Being a student can be both challenging and rewarding, but difficulties can get in the way.

Our team of experienced counsellors are used to working with people from many different backgrounds and cultures, and are happy to talk to you about anything that's bothering you, from an inability to study, poor concentration and depression, to relationship problems and bereavement.

We understand that it may be difficult to ask for help, but we encourage you to get in touch with the team – all counselling sessions are confidential.

Read our Code of Practice on Confidentiality and Data Protection (PDF)

We offer help, support and counselling to students in a variety of different ways.

Individual counselling

We offer counselling on an individual basis to current students at our Marylebone and Harrow Campuses. You can come in, telephone or email to ask to see a counsellor. You’ll be asked to complete our Counselling form and then we will contact you to arrange an appointment. We try to offer appointments as soon as possible, but at busy times of the year there may be a waiting list. The more flexibility you have to attend appointments the sooner we will be able to offer you something suitable. For urgent requests, there is a duty counsellor available every day.

Email counselling

If you find it difficult to attend appointments on campus or find it easier to write about your thoughts and feelings in an email rather than talk face to face, you may prefer email counselling.

Email counselling is not right for everyone. A counsellor will assess your situation with you to check that this approach will suit you and will advise you if your issues would appear to be resolved better using a different approach.

Group sessions

A counselling group gives you the space to explore personal and academic difficulties in a confidential setting with other students. It’s a good way to learn from other students and share your experiences. Some of our groups focus on particular issues, such as managing stress and depression and eating disorders.

Crisis/Urgent Support 

For Sources of Support Outside Office Hours please download our list of crisis/urgent support contacts leaflet (PDF)

Care leavers

If you‘ve come to university from care, we offer tailored guidance and support for you. To find out what additional help you could receive and to see full details and key contacts, have a look at our Care leaver support page.

Mentoring for DSA funded students

A confidential mentoring service is available for students with a disability who have mentoring approved via their Disabled Students Allowance (DSA). Mentoring is run by the Counselling Service in conjunction with Disability Learning Support.

Our mentors are trained counsellors, but mentoring is not the same as counselling. As well as providing support in the form of regular meetings, mentors can help you to manage your workload and find your way round the University systems. Mentors are based in the Counselling Service in Marylebone and Harrow.

More guidance on mental health and disability support is available from our Disability Learning Support team.

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Help in a crisis

Sources of Support Outside Office Hours

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Useful links

A range of useful links to make your student life easier.

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Contact us

Get in touch with the Counselling Service.