Business Information Management and Operations

The Department of Business Information Management and Operations (BIMO) offers expertise in three interlinked subject areas: information management, operations & supply chain management and project management. These subjects all share a common concern to improve organisational performance through the application of techniques and technologies, particularly digital technologies.

The information management subject area focuses on the application of information and communication technology in organisational settings, particularly the emerging forms of digital technologies now used in social media, e-business and knowledge management.

The operations & supply chain management subject area also encompasses the study of purchasing and logistics. Our areas of expertise include the use of Enterprise Resource Planning (ERP) systems, sustainable supply chain management and service operations design.

The project management subject area is concerned with all aspects of project management, including the management of project risk, the management of programmes and international projects. We have Approved Training Organisation (ATO) status, granted by the Association of Project Management Group (APMG), for project management courses including PRINCE2® Foundation and Practitioner certifications, Agile Project Management™ (AgilePM®) and M_o_R® – Management of Risk. 


BIMO is currently home to some 26 permanent academic staff. They have a wide range of qualifications and expertise in both theoretical and practical aspects of their respective subject areas. The Department is fortunate in being able to supplement its permanent teaching team with a group of visiting lecturers which includes experienced practitioners, trainers and consultants. 

Members of the Department have strong links with industry, particularly through professional bodies such as the British Computer Society (BCS), the Chartered Management Institute (CMI), the Chartered Institute of Purchasing and Supply (CIPS), the Certified Institute of Management Accountants (CIMA), AMPG-International, Institute for the Electric and Electronic Engineers (IEEE) and the Higher Education Academy (HEA). 


Members of BIMO make a significant contribution to teaching throughout the School’s undergraduate courses, within both generalist and specialist modules. At masters levels, BIMO staff contributes to the School’s general business and management degrees - MBAManagement MA and International Business and Management MA - and its own specialist degrees including the Purchasing & Supply Chain Management MSc, which is accredited by CIPS, the Chartered Institute of Purchasing and Supply.

Members of the Department are also heavily involved in the management of the School, especially course leadership and the School's Personal Tutoring scheme.


The Department is increasing its research work, most of which is highly applied in nature.  Many staff are actively engaged in research in their specialist areas, publishing in high-ranked academic journals and other outlets. Much of the research in highly applied in nature, and includes working directly with companies in Knowledge Transfer Partnerships (KTPs). 

Members of the department with articles published in academic journals listed in the Chartered Association of Business Schools’ Academic Journal Guide include:

Research students

The Department welcomes applications from students wishing to pursue a research degree, (PhD or MPhil) in any of the subject areas covered by its members, especially:

Knowledge Transfer Partnership

Knowledge Transfer Partnership (KTP) is a government funded scheme that enables a business to undertake a strategically important project by working closely with experts from University of Westminster and a University of Westminster graduate (KTP Associate) dedicated to the project. Recent examples include the following companies and projects:

  • RPC LLP, a City legal services company, to develop an innovative social media framework and solutions serving the knowledge management, commercial, people and organisational requirements of RPC and deliver benefits to its clients. The KTP was awarded the grade of Outstanding, won the Best KM Initiative or Implementation in a Professional Services Firm (KMUK 2011, Ark Conferences), an Intranet Innovations Award commendation and was shortlisted for a number of other awards
  • DSPG Telecom, an independent telecommunications company, to create a web portal to enable the deaf and hard-of-hearing community to access DSPG technologies and services across Europe
  • Mapa International, a banking research company, to take its products and services into Europe through the development of a Knowledge Management System that changed and streamlined how the company operated
  • The UK Warehousing Association (UKWA) to develop and implement a range of new value added services for UKWA to offer to its over 650 member companies operating in the UK’s third party logistics sector

Short Courses

The department offers accredited training course in Project Management, comprising:

Staff profiles

Dr David Barnes, Head of Department

Head of Department: Dr David Barnes

Take a look at the staff within the department of Business Information Management and Operations

Group of academic staff

Academic staff

Find out more about academic members of staff at Westminster Business School.


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