What is the NSS

The annual National Student Survey (NSS) is a census of all UK students in your final year of an undergraduate course, offering a chance to provide feedback on your student experience at Westminster.

The NSS has helped over two million students make their voices heard about the things that matter to them. 

This survey gives you the opportunity to tell us about your course and share your experiences of your time at Westminster – both what you liked and what you think could be improved. This will help shape the University and the student experience, both for students who are already here and those who’ll join us in the future.

The NSS results provide comparable information for universities and prospective students, available on the Unistats website.

Are you eligible to complete the NSS?

All students studying on courses leading to undergraduate credits or qualifications which are longer than one year full-time study or its part-time equivalent will be surveyed in their final year of study.

Further details can be found on the main National Student Survey website.

How and when do you take part?

The 2020 NSS opens nationally on Monday 6 January 2020 and closes on 30 April 2020. 

University of Westminster’s NSS campaign starts on Monday 27 January 2020.

Eligible students can complete the survey on the National Student Survey website.

If you fill in the survey before Thursday 30 April, you will be entered into a prize draw with the chance to win an Amazon voucher worth either £100, £50 or £30.  

How long does it take to complete?

The survey questions will focus on your course experience and will take approximately five minutes to complete online. There are 28 questions. You can take a look at the NSS questions here and they are outlined below.

It will take a little longer if you answer the optional questions and include comments about your experience, which we would welcome.

What will it cover?

You will be asked to indicate your level of agreement with a series of statements (using a 5-point scale, in which 5 = definitely agree, and 1 = definitely disagree) on the following topics:

  • Teaching on my course
  • Learning opportunities
  • Assessment and Feedback
  • Academic Support
  • Organisation and Management
  • Learning Resources
  • Learning community
  • Student voice
  • Overall satisfaction

You also have the opportunity to provide any positive and/or negative comments on your learning experience as a whole at your institution. 

The University has also opted to ask you one extra question using the 5-point scale and one extra open question. 

To preserve your anonymity and that of others, please do not make comments that:

  • could enable you to be identified as an individual
  • name individuals, or
  • make references that could identify another individual eg a course leader or head of school

Is the survey confidential?

Your responses to the survey are strictly confidential, and all responses are anonymised before they are made available to your institution.

Read further details on how the University uses your personal information on the student data privacy statement page.

Read Ipsos MORI’s Privacy Statement for the NSS.

Read the OfS Privacy Statement for NSS.

Where can I find out more?

If you have any questions about NSS please contact the Student Surveys team in Strategy, Planning and Performance by email: [email protected].