Course summary

This course provides an understanding of a number of key issues in air transport management, marketing and business planning. We will consider both the airline and airport sectors of the industry. The course complements Introduction to Air Transport Economics and Planning, which covers the economic and regulatory aspects.

Who is this course for?

Although we will cover a considerable amount of material, the course is designed to be accessible to participants without detailed prior knowledge of the aviation business.

It is therefore ideal for new staff working for airlines or airports, for government departments or in aviation consultancy. It is also suitable for employees with some prior background experience who wish to broaden their understanding of the industry and reflect on current developments. This would include staff moving from operational functions into a broader management role.

The course will also be valuable for people working in related fields such as finance, economic development or tourism who deal with airline and airport issues.

What does the course price include?

The course fees include:

  • morning and afternoon coffee/tea and lunch each day
  • a tour of historic London pubs on the Monday evening
  • seminar lecture notes, which will be given to all delegates on arrival

Course structure

The course is based around lecture sessions of 60–90 minutes' duration, incorporating time for questions and discussion, on the following topics:

  • understanding air passenger demand
  • airline product planning
  • airport marketing
  • techniques for strategy evaluation
  • emerging airline business models
  • cost analysis of airport operations
  • scheduling: commercial and operational issues
  • crew scheduling
  • human resource management and organisational issues
  • employee relations in the air transport industry
  • characteristics of air cargo
  • managing relations between airlines and airports 


This course will run in autumn 2020.

Bookings will open in the upcoming months. If you have any questions about the course in the meantime, please get in touch with us via the details at the bottom of this page.

Our tutors

Dr Nigel Dennis is head of the Air Transport Unit, co-ordinating the aviation research and teaching activities at the University of Westminster. He has carried out consultancy work for many clients including British Airways, Ryanair, DHL, BAA and the European Commission and published numerous papers and articles.

He is course leader of the Air Transport Planning and Management MSc and has taught airline planning on the existing Master's degree programmes for 20 years.

    Professor Anne Graham is a Reader in Air Transport and Tourism at the University of Westminster, specialising in airport issues. She is the author of the book 'Managing Airports: an international perspective', published by Butterworth-Heinemann.

    • Professor Rigas Doganis, Principal, Rigas Doganis & Associates and Non-Executive Director, EasyJet
    • Andy Hofton, Consultant, Airline Dynamics Consulting
    • Kelly Ison, Chairman, Pilot Integration Committee, American Airlines
    • Ken Stevens, formerly Director Corporate Real Estate and Airport Affairs, Alaska Air Group


    This course is taught at our Marylebone Campus in central London, within easy walking distance of Regent's Park and Marylebone High Street.

     Accessibility: Together with AccessAble, we have created online Disabled Access Guides for our buildings.