Your password

To access all of our online resources, you'll need a username and password. You are given a username before you enrol with us. This is the letter "w" followed by the first 7 digits of your student ID number. Check any University correspondence for this ID number.

To set up your password for the first time (or to reset it), log in to our password self-service and follow the instructions. Password reset links will be sent to the personal email address you provided when joining the University. 

If you experience any issues, call our Service Desk on +44 (0)20 7915 5488.

Your email account

We will always contact you at your University email address, so when you've set it up, you'll need to check it on a regular basis.

To access your email visit and log in with your University username and password.

Our email accounts are provided by Google Mail and feature 25Gb of storage as well as access to all the Google Web Services, including Sites, Docs, Videos, Talk.

Find out more about using Google Apps via the Google Apps Learning Center and Google Apps YouTube channel.