Professor Alan Pilkington

Professor

+44 20 7911 5000 ext 66671
35 Marylebone Road London NW1 5LS

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Applied Management | Department
IDEAS | Research

Alan is an internationally recognised Professor of Technology Management. He joined WBS from Copenhagen Business School in 2013. He has many publications including highly cited articles in top journals such as Journal of Operations Management, International Journal of Operations and Production Management, Business History, and California Management Review. He is an acknowledged expert on innovation in lean management, the application of bibliometric techniques, and new product development. He is also an experienced international teacher and executive coach, and co-author of a major international textbook published by McGraw-Hill. Alan is also a professional engineer and is engaged in developing the profession as well as consulting for international firms.

Education

PhD, Aston University; BEng (Hons), Leicester Polytechnic

Professional Registration

Chartered Engineer (C.Eng, UK Engineering Council), European Engineer (Eur Ing, FEANI)

Membership

IET, IEEE (Senior Member), British Academy of Management, European Operations Management Association, Production and Operations Management Society (USA)

Alan’s work encompasses the application of lean knowledge, principles, and disciplines related to the analysis, design, implementation and operation of all elements associated with an enterprise. The view is one of continuous improvement and continued adaptation as firms, processes and markets develop along their life cycles. This total systems approach follows lean principles and encompasses the traditional areas of research and development, product design, operations and manufacturing as well as information systems and strategic management. In addition, he has become a leading expert on the use of bibliometric techniques to study both the development of academic disciplines and also network impacts on innovation. By examining the co-citation networks, a subject can be explored to understand the constituent elements and how these change over time. In terms of innovation and technology management, using network data on collaboration and patent technology linkages allows a true understanding of how technologies are developed amongst a group of firms or disparate fields.

Alan’s current and past projects can be grouped under the following headings:

Technology and Innovation Management

Innovation is the product of individual, organisational and knowledge trajectories. By modelling the relationships between observed typologies within each of these spheres, conditions for successful innovation can be identified and failures explained. This work is leading to tools which will help managers define successful and achievable technology strategies. This includes the key inventor project to study the select group of simultaneously highly productive and influential innovators.

Operations Management

A major continuing dimension of my work is exploring the relationship between corporate and manufacturing strategies in the lean journey. I have published many articles on the emergence and adoption of lean/best practice manufacturing approaches and their application to new product development and mass customisation. The main message for managers coming from this work is to prioritise the alignment of operations and corporate strategies in their lean journey. Current work concerns the complex decisions around outsourcing design and manufacture.

Alternative Fuel Technology Projects

This significant topic is being explored through a range of case studies focussing on the development of alternative fuel technology in the car industry. A current dimension of this work involves examining patent data to plot the development of fuel cell technology. More specifically, the study identifies the characteristics of the networks forming between both groups of firms and individual inventors. This allows us to build an understanding of the relationship between ideas of structural holes and social capital when applied to technology trajectories.

Service Management

The emergence of service management, particularly in the field of operations, has led me to examine the particular nature of services and their underlying theoretical basis, and also to empirically analyse the service delivery matrix. Service operations are essentially already following the application of lean techniques as the immediacy of service at the point of delivery is the true aim of lean approaches. These projects involve international coordination and cooperation with other researchers at:

  • CBS, Copenhagen, Denmark
  • NUS, Singapore
  • City University of Hong Kong
  • Wake Forrest University, USA
  • Hamburg University, Germany
  • Imperial College, London
  • Open University, UK
  • University of California, Davis, USA

Full project details and lists of associated publication and report outputs can be found at: Google Scholar

Wikipedia entry

2018

A Knowledge Spillover-based Approach to New Product Conceptualization (2018)
Cuvero, M., Evans, R.D., Granados, M. and Pilkington, A. 2018. A Knowledge Spillover-based Approach to New Product Conceptualization. IEEE Technology and Engineering Management Conference. Chicago, USA 28 Jun - 01 Jul 2018 IEEE .
A Conceptual Framework for Servitization in Industry 4.0: Distilling Directions for Future Research (2018)
Ennis, C., Barnett, N., De Cesare, S., Lander, R. and Pilkington, A. 2018. A Conceptual Framework for Servitization in Industry 4.0: Distilling Directions for Future Research. The Advance Services Group Spring Servitization Conference 2018. Copenhagen Business School 14 - 16 May 2018 Aston University and Higher Education Academy.

2017

A Framework for 3d Printing (2017)
Pilkington, A., Fransden, T., Kapetaniou, C. and Rieple, A. 2017. A Framework for 3d Printing. EurOMA 2017. Edinburgh 01 - 05 Jul 2017
Building the layers of a manufacturing taxonomy: how 3D printing is creating a new landscape of production eco-systems and competitive dynamics (2017)
Rieple, A., Kapetaniou, C., Pilkington, A., Fransden, T. and Pisano, P. 2017. Building the layers of a manufacturing taxonomy: how 3D printing is creating a new landscape of production eco-systems and competitive dynamics. Academy of Management: At the Interface. Atlanta, Ga 04 - 08 Aug 2017 Academy of Management.

2018

Assessing the Exchange of Knowledge Between Operations Management and other Fields: Some Challenges and Opportunities (2018)
Pilkington, A. and Meredith, J. 2018. Assessing the Exchange of Knowledge Between Operations Management and other Fields: Some Challenges and Opportunities. Journal of Operations Management. 60, pp. 47-53.
Building the layers of a manufacturing taxonomy: how 3D printing is creating a new landscape of production eco-systems and competitive dynamics (2018)
Kapetaniou, C., Rieple, A., Pilkington, A., Frandsen, T. and Pisano, P. 2018. Building the layers of a manufacturing taxonomy: how 3D printing is creating a new landscape of production eco-systems and competitive dynamics. Technological Forecasting & Social Change. 128, pp. 22-35.
The Diffusion Network of Research Knowledge in Operations Management (2018)
Pilkington, A. and Meredith, J. 2018. The Diffusion Network of Research Knowledge in Operations Management. International Journal of Operations and Production Management. 38 (2), pp. 333-349.

2017

Social Network Analytics for Advanced Bibliometrics: Referring to Actor Roles of Management Journals instead of Journal Rankings (2017)
Pilkington, A., Rost, K. and Teichert, T. 2017. Social Network Analytics for Advanced Bibliometrics: Referring to Actor Roles of Management Journals instead of Journal Rankings. Scientometrics. 112 (3), pp. 1631-1657.

2016

Production systems and supplier selection: a multi-phase process model (2016)
Pedraza-Acosta, I., Pilkington, A. and Barnes, D. 2016. Production systems and supplier selection: a multi-phase process model. Production Planning & Control: The Management of Operations. 27 (9), pp. 717-726.

2014

Divided by a Common Language? Transnational insights into epistemological and methodological approaches to strategic management research in English speaking countries (2014)
Pilkington, A. and Lawton, T. 2014. Divided by a Common Language? Transnational insights into epistemological and methodological approaches to strategic management research in English speaking countries. Long Range Planning. 47 (5), pp. 299-311.

2013

Research in information systems: A study of diversity and inter-disciplinary discourse in the AIS basket journals between 1995 and 2011 (2013)
Bernroider, E.W.N., Pilkington, A. and Córdoba, J.-R. 2013. Research in information systems: A study of diversity and inter-disciplinary discourse in the AIS basket journals between 1995 and 2011 . Journal of Information Technology. 28 (1), pp. 74-89.
Outsourcing practices in automotive supply networks: an exploratory study of full service vehicle suppliers (2013)
Ciravegna, L., Romano, P. and Pilkington, A. 2013. Outsourcing practices in automotive supply networks: an exploratory study of full service vehicle suppliers. International Journal of Production Research. 51 (8), pp. 2478-2490.
Modelling Citation Diffusion: Innovation Management Literature (2013)
Pilkington, A. 2013. Modelling Citation Diffusion: Innovation Management Literature. International Journal of Innovation and Technology Management. 10 (1).

2012

Information systems as a discipline in the making: comparing EJIS and MISQ between 1995 and 2008 (2012)
Córdoba, J.-R., Pilkington, A. and Bernroider, E.W.N. 2012. Information systems as a discipline in the making: comparing EJIS and MISQ between 1995 and 2008. European Journal of Information Systems. 21 (5), pp. 479-495.

2009

The evolution of the intellectual structure of operations management - 1980–2006: a citation/co-citation analysis (2009)
Pilkington, A. and Meredith, J. 2009. The evolution of the intellectual structure of operations management - 1980–2006: a citation/co-citation analysis. Journal of Operations Management. 27 (3), pp. 185-202.
Defining Key Inventors: A Comparison of Fuel Cell and Nanotechnology Industries (2009)
Pilkington, A., Lee, L., Chan, C. and Ramakrishna, S. 2009. Defining Key Inventors: A Comparison of Fuel Cell and Nanotechnology Industries. Technological Forecasting and Social Change. 76 (1), pp. 118-127.
Defining Key Inventors: A Comparison of Fuel Cell and Nanotechnology Industries (2009)
Pilkington, A., Chan, C., Lee, L. and Ramakrishna, S. 2009. Defining Key Inventors: A Comparison of Fuel Cell and Nanotechnology Industries. Technological Forecasting and Social Change. 76 (1), pp. 118-127.

2008

Research themes, concepts and relationships: A study of International Journal of Service Industry Management (1990-2005) (2008)
Pilkington, A. and Chai, K.H. 2008. Research themes, concepts and relationships: A study of International Journal of Service Industry Management (1990-2005). International Journal of Service Industry Management. 19 (1), pp. 83-110.

2018

Bibexcel-Quick Start Guide to Bibliometrics and Citation Analysis (2018)
Pilkington, A. 2018. Bibexcel-Quick Start Guide to Bibliometrics and Citation Analysis. in: Daim, T. and Pilkington, A. (ed.) Innovation Discovery: Network Analysis Of Research And Invention Activity For Technology Management London World Scientific Publishing. pp. 585-600

2018

Innovation Discovery: Network Analysis of Research and Invention Activity for Technology Management (2018)
Daim, T. and Pilkington, A. (ed.) 2018. Innovation Discovery: Network Analysis of Research and Invention Activity for Technology Management. London World Scientific Publishing.

2011

Operations Management (2011)
Pilkington, A., Patton, S., Hsuan, J. and Clegg, B. 2011. Operations Management . London McGraw-Hill.

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