You are invited to a session delivered by Debbie Harrison (Norwegian Business School) and Roberta Bocconcelli (Universitá degli Studi di Urbino Carlo' Bo).
This online seminar will take place over Zoom.
The event is organised by the Service Research and Customer Experience Group (SRCE).
A link to the event has been sent to SRCE members and to staff at the School of Marketing and Management (SMM). If you are not a SRCE member or SMM staff and you wish to attend, please email Dr Ruiz-Alba at [email protected] to get the link to the online event.
