About me
Rolf Bänziger is a Lecturer at the University of Westminster, where he is also undertaking his PhD. He researches new ways to use Process Mining with semi-structured text data. He works with the Oxleas NHS Foundation Trust analysing Children and Adolescent Mental Health Services (CAMHS) care pathways.
Before becoming a lecturer, he worked as a software engineer and consultant in various companies, including his own. He was responsible for designing and implementing Customer Relationship Management (CRM) solutions for over 60 clients.
He holds a Bachelor of Science in Business Information Systems from the University of Applied Sciences Northwestern Switzerland.
Teaching
Data Visualisation & Dashboarding
Big Data Analytics
CRM and CM Business Intelligence
Research
Member of the Health and Social Care Modelling Group.
Researching Process Discovery using text data.
Publications
For details of all my research outputs, visit my WestminsterResearch profile.