6 June 2025

New Number for First Aid and Emergency Assistance

We want to ensure everyone on campus knows how to quickly get help in a medical emergency or first aid situation. 

You can now call 0203 506 4558 from your mobile to reach the University’s emergency assistance line.

Alternatively, you can:

  • Call 5555 from any internal phone, or
  • Contact Reception

We recommend calling 5555 (or 0203 506 4558 from a mobile) in the first instance. This ensures that trained first aiders or on-campus colleagues can respond quickly - whether it's for a fall, fainting episode, panic attack or other non-life-threatening incidents. If emergency services are required, the University switchboard team will liaise directly with them and provide precise location details to avoid delays.

Please note: If it’s immediately clear that someone is experiencing a life-threatening emergency (such as a heart attack or stroke), do not delay - call 999 directly. And remember to contact Reception, so they know where to direct the emergency services once they arrive.

If you need first aid out of office hours, contact Reception directly.

We encourage all colleagues and students to save 0203 506 4558 in their phones so help is always just a call away. 

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