Due to a Microsoft global outage, students and colleagues may be unable to connect to or experience issues with multiple Microsoft 365 services.
Services impacted include:
- Outlook
- Teams
- Copilot
- OneDrive and others
Issues may be intermittent, and systems may open and appear to be working, but some elements may not be working as expected, for example your Outlook may open, but may not be receiving emails, or emails will appear to send, but not be sent or appear in draft form.
Most colleagues can continue to use Teams to communicate with others.
We are currently working hard to try to understand the full impact for users at Westminster.
We are asking students and colleagues to be vigilant as following today's Microsoft 365 outage, scammers may be sending fake SMS text messages, calling users via phone or sending emails claiming to be from Microsoft or IT support. Don't click links or reply, even if the message includes a reference number. We will never text you a login link. Report suspicious emails with the Report Phishing button and contact the Service Desk if you've clicked a link.
If contacting the Service Desk, please do so through the portal, or by calling 020 7915 5488.
We apologise for any inconvenience whilst we work to resolve issues caused by this global outage, we will provide a further update on this as soon as possible.
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