From 18 February changing forgotten passwords will be easier to do on campus, at home or anywhere with an internet connection.

Once you are connected to the internet visit, enter your username and select the forgotten password link. An email will then be sent to the alternate email address you provided in SRSWeb. Go to your alternate email address and select the link to reset your password.

Once your forgotten password is reset, you will need to wait a while for your password details to be synchronised across services such as Blackboard, SRSWeb, Google Apps etc. Synchronisation may take up to an hour especially during busy periods.

The online service has also been updated to provide you with links to information on how to connect to the University’s wireless network; IT help contacts; and information on IT Security.

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