Thank you to all the students who completed the library survey last autumn. Many more of you participated than in previous years.

We have analysed the results and considered all of your feedback and the results booklet shows how much of a difference your views make. Some of the findings were:

  • There was an 85.4% satisfaction rating for the way in which you are treated at the library 
  • 82.6 % satisfaction for the overall quality of the library service 
  • 82% satisfaction for the way in which the library helped your academic progress 

Some of the improvements we have already made include a self - service Mac lending service at Harrow Library, a face to face Ask a Librarian service at Cavendish Library for 2 hours each weekday in term-time and thousands of additional e-books to support your studies.

For full details of the Library Survey results have a look at the Library Survey results 2015 booklet (PDF)

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