Contact us

Student Centre

Our Student Centre can answer your questions or point you to a team that can help.

Live chat and email

Chat with us via the live chat button on this page or email

Compass

Log in to Compass where you can:

  • raise and track an enquiry
  • search FAQs
  • chat with us

On campus

Visit our service points at:

  • Cavendish – third-floor library entrance
  • Harrow – ground-floor library entrance
  • Marylebone – ground-floor library entrance

Not a current student?

Take a look at our main list of contacts.

Contacts A-Z

If you're looking for contact details for a member of academic staff, visit the A-Z academic directory.

Student accommodation

T: +44 (0)20 7911 5000 ext 65817 or 66127
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For more information, visit our Accommodation page.

Summer accommodation

T: +44 (0)20 7911 5181
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T: +44 (0)20 7911 5000 ext 5184
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For more information, visit our Careers and Employability Service page.

T: +44 (0)20 7911 5000 ext 66899
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For more information, visit our Counselling and Mental Health Service page.

Disability Learning Support Team

T: + 44 (0)203 506 8800
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For more information, visit our Disability Learning Support page.

If you are a study abroad and exchange student and need to contact the Education Abroad Team:

Education Abroad Team

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T: +44 (0)20 7911 5000 ext 5555
T: Dial 5555 from a campus landline or visit the reception desk

For more information, visit our Emergencies page.

T: +44 (0) 20 7915 5488 (press option three for Estates)

For more information, visit our Reporting a building fault page.

Interfaith Adviser

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One-to-one appointments, which can take place online or by phone, can be booked via Engage.

For more information, visit our Faith and spirituality pages.

Student Advice Team

The Student Advice Team can help you with questions related to fees, funding or managing your finances.

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For more information, visit our Student Advice page.

Business Services Team

The Business Services Team can help you with general finance-related questions and student refunds. 

To get in touch, you should first contact the Library and Student Centre.

The easiest way to do this is via the live chat on the Student Hub homepage. You'll also find service points at our Harrow, Cavendish and Marylebone Campuses.

Credit Control Team

The Credit Control Team can help you with questions related to tuition fee payments, sponsors and the Student Loans Company.

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For more information, visit our Paying your fees page.

Graduation queries

For the most up-to-date information on our graduation ceremonies, please visit our Graduation pages.

Certification queries

For information on when you will receive your certificate and transcript, please see the Degree classifications and awards page.

Replacement certificates and transcripts

For information on ordering replacement documents, please see the Transcript and certificate requests page.

If you're an international student, you'll find a list of useful contacts on our Contact us page for international students.

Service Desk

If you need IT assistance, you can contact the Service Desk.

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T: +44 (0)20 7915 5488

Library and Archives Team

To get in touch with the Library and Archives Team, you should first contact the Library and Student Centre.

The easiest way to do this is via the live chat on the Student Hub homepage. You'll also find service points at our Harrow, Cavendish and Marylebone Campuses.

Scholarships Office

If you need help with a scholarship application, you can contact our Scholarships Team.
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Harrow sports hall and gym

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Regent Street Gym

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For more information, visit our Sport and leisure page.

Student Advice Team

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For more information, visit our Student Advice page.

Students’ Union Main reception

T: +44 (0)20 7911 5000 ext 65070
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Visit the UWSU website.

Student Wellbeing Team

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For more information, visit our Student Wellbeing page.

Student Advice Team

The Student Advice Team can help you with questions related to visas, BRP (Biometric Residence Permit) cards and other practical matters regarding living in the UK.

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For more information, visit our Visas and advice page.

Visa Compliance Team

The Visa Compliance Team can help you with questions related to CAS (Confirmation of Acceptance for Studies) requests.

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For more information, visit our Confirmation of Acceptance for Studies (CAS) page.