Welcome to the new Service Desk portal

10 January 2017

The new and improved Service Desk portal is now available.

The support that you previously requested via the Service Desk (FixIT) is now being handled through a new Service Desk portal.

The ways you contact the Service Desk to log calls online or by phone has not changed, we have enabled your access to the new system behind the scenes.

The new Service Desk portal has a new look and feel and provides some new features. As well as being able to log requests through the system, you can also track calls that you have made to the Service Desk via (0)207 915 5488. 

Once logged in to the portal, you will be presented with a dashboard displaying categories of services, where you can simply select the service you need and then enter the details of the help or support you require.

You will also be able to access information about services and systems. This is intended to help you by answering queries you may have to resolve your issue without the need to log a call. 

Access the new Service Desk Portal. 

Information Systems and Support


About the University of Westminster:

The University of Westminster boasts a vibrant learning environment attracting more than 20,000 students from over 150 nations and we continue to invest in our future with new developments, research projects and new ideas.

We offer highly attractive practice-based courses that are independently rated as excellent, many with international recognition. Our distinguished 175-year history has meant we lead the way in many areas of research, particularly politics, media, art and design, architecture and biomedical sciences, and our position in the city of London allows us to continue to build on our close connections with leading figures and organisations in these areas as well as in the worlds of business, information technology, politics and law.

Our commitment to educating graduates for the needs of professional life attracts high quality students from within the UK and around the globe.

Internationalisation, employability and sustainability are key elements in the University of Westminster’s vision for the future and we strive to ensure the very highest standards are met and maintained.


For the media


For the media

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