Research Research Excellence Framework 2014
- 'Intercultural Competence – from research to teaching to research', Languages, Linguistics and Area Studies Subject Centre (LLAS) Annual Conference, 'Languages in Higher Education Conference: Raising the Standard for Languages', London July 2010.
- 'Welcoming International Visitors – acknowledging cross-cultural complexities', International Association for Languages and Intercultural Communication (IALIC) Annual Conference, 'Travelling Languages – Culture, Communication and Tourism in a Mobile World', Leeds December 2010.
- 'Museums and their International Visitors – what might Linguists contribute to their experience?' University of East Anglia, School of Language and Communication Studies, Research Seminar Series, Norwich October 2011.
ALVA conference June 2007: ‘What can we see? Cultural Tourism and the International Visitor Experience’