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Westminster Business School academic is widely quoted on the launch of Apple Pay

Marketing 30 July 2015

Dr Felicity Hardley, Senior Lecturer in Marketing and Business Strategy at Westminster Business School has been widely quoted on the launch of Apple Pay in publications such as Only Strategic, Yahoo! Singapore, Connecticut Post, Tech Week Europe, Computerworld UK and Business Insider to name just a few.

Dr Hardley stated that “Apple Pay might become the preferred form of contactless payments for consumers before long. [The] launch of Apple Pay [in the UK] could dramatically accelerate the use on contactless payments by consumers and could increase sales of iPhones and the Apple Watch."

Felicity continued by saying “a significant number of consumers already have the technology to utilise Apple Pay which means they can ‘try it out’ with relative ease and no additional expense, unlike the new Barclaycard wearable contactless payment devices.

“Consumers are increasingly comfortable with contactless payment methods due to being able to use debit or credit cards on public transport and in many retail outlets already. This takes out some of the fear factor in this new payment method. The fact that Apple already has so many major retailers signed up is the final signal to many consumers that this payment method should be safe.”

Apple Pay launched in the United Kingdom on 14 July 2015, allowing iPhone, iPad and Apple Watch users to take advantage of Apple's take on contactless and mobile payments. While several major banks and credit card providers are already supporting Apple Pay, there are notable names missing including Barclays and Lloyds.


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