In the media
NewStatesman: The psychology behind replying to emails
Psychology 30 January 2018
Professor Buchanan explained that people who are prone to procrastination are more likely to take longer to respond to emails, saying: “Both of these are behaviours thought to be associated with pessimism about making a good decision.”
Adding that not having deadlines for responding to emails extends the length of time it takes for the individual to reply, he said: “So at least some of us, if there’s no urgency to respond to an email where we’re not confident of our reply, will procrastinate – and probably feel bad about it.”
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