If you need a laptop to support you with your studies, you can borrow one through our laptop loan scheme.
There are two different laptop loan services available to students depending on your individual needs:
- Short-term laptop loans of MacBook Airs will be available via our Lapsafe units from early October
- Long-term laptop loans, available via a request to personal tutors, will be available from September
Short-term laptop loans
Currently, the only short-term laptop loans available are our MacBook Air devices from the Lapsafe units. There are no Windows laptops or MacBooks available to loan via the Library counters right now, but we are working on providing this service and we will update this page when they are available.
Using Lapsafe units
MacBook Air devices are available via the Lapsafe units on a per-day basis. You can find those units in the following locations:
- New Cavendish – Lower ground floor Hive area
- Harrow – Ground Floor A Block
- Marylebone – Learning Platform outside the library
- Regent Street – Basement room B15
Each Lapsafe unit houses 24 MacBooks that can be borrowed by students. The 24/7 self-service loan system allows you to borrow a MacBook using your University card at any time. Simply select the option you require on the touch screen and then touch your University card at the card reader on the unit and follow the instructions on the screen. You can borrow the MacBook for 24 hours and then return it using your University card.
Long-term laptop loans
Laptop loans for the full academic year are available for enrolled students who:
- are unable to access the library short-term loan services and on-site resources
- do not already have a personal device suitable for the students chosen course
- for whom a loan device is required for the entire academic year
The loan period runs in line with academic year study periods – you’ll need to return the device at the end of your current year.
How to request a laptop loan
If you need a long-term loan, please ask your personal tutor to complete the Student Loan Laptop Form on Sharepoint. Please note, students are not able to request long-term laptop loans themselves.
Your request will then be looked at, and IT services will be in touch as soon as possible to arrange delivery (or collection). If you need help with your request or equipment, get in touch with Service Desk.
Returning your laptop
The loan period runs in line with academic year study periods – you’ll need to return the device at the end of your current year.
To start the return process, simply raise a support ticket with the IT Service Desk via the 'Loan Device Returns' form. Alternatively, if you're unable to log in to your university account, you can email the IT Service Desk at [email protected] - with the subject ‘returning a student loan laptop’. In the body of the email, please provide your student ID number (e.g., W1234567) and mobile number so the IT Service Desk can contact you to advise you on the return of your student loan laptop.
Should you require any further assistance, you can call the IT Service Desk on 020 7915 5488 (opening hours 8am to 6pm, Monday to Friday).
Compliance with University policies
To borrow a laptop, you're required to agree to the University’s policies relating to Security, Acceptable Use and IT Asset Management.
Students who do not agree to these policies will not be issued with a device.
Please note, we are not able to ship devices outside of the UK.
Further information
If you require any further information, please contact the IT Service Desk.