Eduroam is a secure wireless service that is available across our campuses and gives you free internet access from your laptop or mobile device.

Before you use the service

Please read the:

In order to connect, you'll need:

  • your University of Westminster user ID and password:
    [your username]@westminster.ac.uk (eg [email protected])
  • an internet connection

You can learn more about the service on the eduroam website.

How to connect to eduroam WiFi

To access eduroam WiFi, you'll first need to set up eduroam on your device. The easiest and most secure way to set up your connection is to download the eduroam Configuration Assistance Tool (CAT).

If you're unable to connect with the eduroam CAT, you can manually set up eduroam on your device (see our guidance further down the page).

Connect by using the eduroam Configuration Assistance Tool (CAT)

You can set up your connection via the eduroam CAT website or by scanning a QR code - follow the instructions for the method you prefer below.

  1. Go to the eduroam CAT website
  2. Click the button - Click here to download your eduroam installer
  3. Select University of Westminster from the list of organisations
  4. Click the Download your eduroam installer for your system (if your system is not displayed click on Choose another installer to download, and select your operating system)
  5. Run the installer
  6. When prompted enter your University user ID and password and click Install
  7. When the installation is complete, click Finish

Connecting with an Android 11 device

If you use Android 11, please follow the instructions below:

  1. Download the geteduroam app on Google Play Store
  2. Follow the eduroam configuration instructions, for Institution enter University of Westminster
  3. You should get the message "Wi-FI is now configured on your device" and you will be connected automatically

Please note: If you have a Samsung device on Android 11, you must have the latest security updates to be able to connect successfully to eduroam

  1. Scan the QR code below:
Eduroam QR code

Alternatively, you can follow this eduroam CAT link

2. Click the blue eduroam installer button for your device (if your system is not displayed click on Choose another installer to download, and select your operating system)

3. Run the installer

4. When prompted enter your University user ID and password and click Install

5. When the installation is complete, click Finish.

Connecting to eduroam at other universities

Once you've set up eduroam on your device with the eduroam CAT, you'll be able to connect to the service at other universities and institutions that use eduroam WiFi.

You'll need to use your University of Westminster username and password, eg [email protected].

Connecting manually to eduroam

If you're unable to connect with the eduroam CAT, you can manually set up eduroam on your device. Please note, this method is less secure than using the eduroam CAT.

Please follow the instructions for your operating system below.

  1. Click the 'Network' icon on your device to view a list of available networks.
  2. Select eduroam from the list of available networks and select 'Connect'.
  3. When prompted enter your University of Westminster user ID and password (eg [email protected]) and click OK
  4. You'll be asked if you wish to continue connecting? Select 'Connect'
  5. If successfully authenticated the status will change to 'Connected' and you will now be connected to the eduroam service

To connect to the eduroam wireless network at the University while using Windows 7, 8 and Vista, you’ll need to set up a profile first. Please follow the instructions below:

  1. On the desktop right click on the wireless network connection icon located in the Windows task bar (bottom right of screen)
    a) Click on ‘Wifi’ and scroll down and click on ‘Open Network and Internet Settings’
    b) Select ‘Setup a new connection or network’
    c) Select "Manually connect to a wireless network" and click 'Next'
  2. Enter the following details on the ‘Enter information for the wireless network you want to add’

    a) Network name: eduroam
    b) Security type: WPA2-Enterprise
    c) Encryption type: AES
    d) Security Key: Field disabled
    e) Start this connection automatically: Checked
    f) Connect even if the network is not broadcasting: Unchecked
    g) Click Next
  3. Click on ‘Change Connection Settings’ which will bring up a new window
  4. On the ‘eduroam Wireless Network Properties’ window select the ‘Security tab’

    a) Security type: ‘WPA2‐Enterprise’
    b)Encryption type: ‘AES’
    c)Remember my credentials for this connection each time I’m& logged on: If the machine is not shared, click checkbox
    d) Choose a network authentication method: ‘Protected EAP (PEAP)’
    e) Click on the ‘Settings’ button
    f) Click on the ‘Advanced Settings’ button
  5. On the Advanced setting window select the ‘802.1X settings’ tab

    a) Specify Authentication Method: Checked
    b) From the drop down menu select ‘User or Computer Authentication’
    c) Click OK to return to the ‘Security tab’
  6. At the Protected EAP Properties window (Fig.7) enter the following details (check or uncheck the boxes as indicated):

    a) Verify the server’s identity by validating the certificate: Checked
    b) Connect to these servers (examples: srv, srv2 etc): Checked
    i) Enter wireless.westminster.ac.uk in the box
    c) Trusted Root Certificate Authorities: Select “QuoVadis Root CA 2”
    d) Enable Fast Reconnect: Checked
    e) Disconnect if server does not present cryptobinding TLV: unchecked
    f) Enable Identity Privacy: Unchecked
    g) Select Authentication Method: EAP‐MSCHAPv2
    h) Select ‘Configure’
    i) Automatically use my Windows logon name and password (and domain if any): Uncheck
     
  7. Click the ‘OK’ and ‘Close’ boxes to exit each of the wireless property boxes
  8. Your computer will now be configured to authenticate to the eduroam network
  9. Click OK until configuration has completed

To connect to eduroam WiFi for the first time:

  1. Click the Networks icon from the toolbar
  2. Select eduroam from the list of Wireless Networks. Tick the option to ‘Connect Automatically’ and click the ‘Connect’ button.
  3. At the ‘Network Authentication’ window enter your University of Westminster user ID (eg [email protected]) and password

The following instructions will enable you to connect your iPhone, iPad or iPod Touch to the eduroam WiFi network.

  1. Go to your 'Settings' app and select 'Wi-Fi'"
  2. Select "eduroam"
  3. Enter your University of Westminster user ID (eg [email protected])
  4. Enter your password
  5. You will be asked to trust a QuoVadis Root CA 2 G3 certificate
  6. Touch "Accept" to trust this certificate
  7. You will be returned to your device's "Wi-Fi" screen
  8. Open your browser and access the internet

There are two ways that you can connect as set out below. You'll first need to open System Preferences, by clicking on the apple icon in the top left of the screen and selecting System Preferences.

Method one

  1. From the Apple menu, select System Preferences
  2. Select the wireless network icon from the menu bar and select eduroam
  3. Select Mode: Automatic
  4. Provide your University of Westminster username ([your username]@westminster.ac.uk) and Password
  5. Select Join
  6. You will be asked to trust the certificate, select "Accept" or "Trust"

Method two

  1. From the Apple menu, select System Preferences
  2. Under the Internet & Wireless section of the Systems Preferences screen, choose Network
  3. On the Network screen, choose Wi-Fi. If Wi-Fi is not on, click the Turn Wi-Fi On
  4. From the 802.1X list below Network Name, choose Wi-Fi (eduroam) and then click Connect
  5. You will be asked to enter your University of Westminster username ([your username]@westminster.ac.uk) and Password
  6. Click OK
  7. The first time you connect to eduroam, you’ll be asked to verify the certificate for eduroam. Click Continue to accept the certificate

    You will then see a screen that says “You are making changes to your Certificate Trust Settings. Type your password to allow this.” Type the password you use to log into your computer and click Update Settings to connect to the network.
     
  8. You should now be connected to eduroam

If you have already tried to connect to eduroam on your Android device and have been unsuccessful, then before following the instructions below you’ll need to select the eduroam network from your WiFi list and select ‘forget’. Then refresh your wireless networks list (or you can switch WiFi on and off), and try connecting to eduroam and enter the settings as below:

  1. Tap the ‘Settings’ icon
  2. Tap ‘Wireless and network’
  3. Tap ‘Wi-Fi Settings’
  4. Tick the ‘Wi-Fi’ checkbox
  5. Select eduroam when it appears in the ‘Wi-Fi networks’ section
  6. Important: In the ‘EAP method menu’ select ‘PEAP’ (some other universities have this set to TTLS, TLS or something else, which may cause issues when connecting to eduroam at the University of Westminster)
  7. Leave the ‘Phase 2 authentication menu’ blank or whatever the default value is
  8. Leave both ‘CA certificate’ and ‘User certificate’ as (unspecified)
    8a. Newer Android devices may not allow you to leave the CA certificate field blank. In this instance, select 'Use System Certificates' and in the domain field beneath enter ‘westminster.ac.uk’
  9. Swipe upwards on the screen to scroll down the page
  10. In the Identity field enter your University of Westminster username/ID (eg [email protected])
  11. Leave the ‘Anonymous identity’ field blank
  12. In the Password field type your normal University password
  13. Tap ‘Connect’

Problems connecting to eduroam

If you're unable to connect and have previously connected to the network, you may need to remove your device's existing eduroam settings (known as forgetting a WiFi network), and re-connect following the instructions provided above.

If you still have problems connecting, please contact the Service Desk.