Research Title: A Comparison of Visitors’ Experiences in New Tourism Areas of London, Berlin and Paris
Research Areas: the visitor experience, urban tourism, world tourism cities, new tourism areas
Director of Studies: Professor Robert Maitland
Second Supervisor: Professor Peter Newman
Third Supervisor: Dr Lynn Minnaert (external supervisor)
Starting Date and Mode of Study: 2009 Full-Time
Franziska graduated with a first class honours degree (BSc in Tourism Management) and a distinction (MSc in Cultural Tourism Development) from the tourism department at the University of Sunderland. For her undergraduate dissertation “Germany’s Image as a Travel Destination from the Perspective of Students”, she received the university’s price for the best tourism undergraduate dissertation.
Before being awarded a PhD scholarship by the University of Westminster, she further worked for the tourism department at the University of Sunderland – first on a consultancy basis and then as a research assistant. Her main focus was on the research project ISAAC (Integrated e-Services for Advanced Access to Heritage in Cultural Tourist Destinations) – funded by the European Union – which mainly dealt with topics such as heritage and cultural tourism, heritage interpretation, destination positioning, the use of ICT’s in tourism and website evaluation. Through this work, Franziska gained relevant experience in the planning of and participation in project-related workshops and preparation of workshop material, and the writing of official academic reports and workshop results (mainly heritage and IT related topics). She has further been an assessor for tourism-related assignments/exams, and undergraduate dissertations for the off-campus programmes run by the University of Sunderland since 2009.
Franziska is a member of the Tourism Information Research Network (TRINET).
The overall aim of this research is to provide a better comparative understanding of and a detailed insight into different aspects of visitors’ experiences in new tourism areas in the cities of London, Berlin and Paris; and to examine the meanings attached to them from the perspective of the visitors themselves. Visitors’ experiences will then be compared, and similarities and differences between the cities accounted for.
Consequently, three research questions are at the centre of the study:
- What are the experiences that visitors seek and gain within this urban setting?
- How do visitors find out about and retrieve information on new tourism areas before and during their visit?
- How do visitors move, engage with and use their senses within new tourism areas of London, Berlin and Paris?
By answering the research questions, this study will contribute to knowledge of visitor experiences within urban environments in the specific context of new tourism areas.
Recent Publications, Exhibitions, Presentations
- Mitsche, N., Vogt, F., Knox, D., Cooper, I., Lombardi, P., Ciaffi, D. 2009. Intangibles – Enhancing Access to Cities’ Cultural Heritage through Interpretation. Paper presented at Sharing Cultures 2009 – International Conference on Intangible Heritage 29 May-1 June, Pico Island, Portugal.
- Mitsche, N., Vogt, F., Cooper, I. 2009. ISAAC Project Deliverable 5.3: Workshop based ongoing validation activities and final demonstration. EU-Report.
- Mitsche, N., Vogt, F., Knox, D., Cooper, I., Paskaleva, K., Azorin, J., Lombardi P., Ciaffi, D. (2008). ISAAC Project Deliverable 4.1: Interpretative Strategies for the Cities of Amsterdam, Leipzig and Genoa. EU-Report.
Teaching and Employment Interests
Franziska will be starting to supervise and tutor MA students in tourism shortly.