Effective Communication Skills for Healthcare Professionals

Module code: 5HMDS001W
Faculty: Faculty of Science and Technology
Credit Level: 5
Credit value: 20
Available to: Faculty of Science and Technology students only, however students on some courses are unable to choose Westminster Electives  – see list of exemptions. Please note elective modules are subject to availability.

Patients and clients increasingly demand professionals who can communicate effectively with them. This module will provide you with the foundation knowledge and practical skills required for effective interpersonal communication with patients and clients, and with multidisciplinary teams. Through the module you will discuss person-centred models and approaches, research and legislation on patient- and person-centred care, and related topics including teamwork, diversity and ethical issues. You will explore the challenges of face-to-face work, and practice the application of a variety of interactive and communication skills in groups, along with other experiential learning activities.

By the time you complete the module you will be able to identify and discuss research and legislation concerning person-centred skills and interventions, and critically appraise theory and research on personal and interpersonal communication. You will develop effective organisational, team-working and reflexive skills, and be able to demonstrate practical applications of a range of person-centred communication skills and approaches. You will also creatively design a healthcare project proposal, and manage and deliver coherent presentations.

Teaching and learning methods will include lectures, seminars, tutorials, practical sessions and group work, and presentations. Assessment will be based around three key pieces of work: an essay and a process report; a person-centred project proposal; and a tutor and peer-assessed project presentation.