Payment and refund policy

Evening language courses

For students paying for the course term by term at the rate of £215 per term:

  • A non-refundable booking fee of £50 must be made at the time of application for the first term that you take. That term’s course fees minus the £50 booking fee must be paid no later than one week before the start date of your course. Following that, the fees for each term must be paid in full no later than one week before the start of that term.
     
  • Requests to withdraw from the course must be
 made in writing no less than one week before the start of the term that you are withdrawing from to receive a refund of that term’s fees (minus 
the £50 booking fee if applicable). We will not refund money for requests made less than one week before the term start date. Failure to pay the fees by these deadlines will result in access to the University’s buildings and systems being blocked.

For students paying for the full year at the rate of £515 for the year:

  • A non-refundable booking fee of £50 must be made at the time of application. The full course fee minus the £50 booking fee must be paid no later than one week before the start date of your course.
     
  • Requests to withdraw from the course must be made in writing no less than one week before the start
 date of your course in order for the course fees (minus the £50 booking fee) to be refunded. We will not refund money for requests received less than one week before the start of your course. After you start Term 1, we will not refund money for requests to withdraw from Term 2 or 3 regardless of attendance on the course.

Translation and exam preparation courses

  • A non-refundable booking fee of £50 must be paid at the time of application. The full course fee, minus the £50 booking fee, must then be paid no later than one week before the course start date.
     
  • Requests to withdraw from the course must be made in writing no less than one week before the course start date for the course fees paid so far, minus the £50 booking fee, to be refunded. No money will be refunded for requests received less than one week before the course start date regardless of attendance on the course.

Course cancellation

Our courses have termly intakes and all courses require a sufficient number of students to run. If a course is cancelled at the start of a term, students who have paid the termly fee will be reimbursed fully. Students who have paid the yearly fee will be reimbursed fully if the course is cancelled at the start of Term 1. If it is cancelled at the start of Term 2, students will be reimbursed of the fees they have paid for Terms 2 and 3. If it is cancelled at the start of Term 3, students will be reimbursed of the fee they have paid for Term 3.

Download information about the University's complaints procedure