My role and vision
The scope for my role as University Registrar is very wide: I am involved in corporate, executive and academic governance, and I oversee strategy and policy formulation as well as service planning, development and delivery.
I lead the professional service departments within Corporate Services, which are focused on the student experience, with the overriding objective of making sure that things are working consistently and efficiently. I use my extensive experience of change management and organisational development to secure the right people with the right skills to support our students and staff in delivering excellent services.
I graduated from Warwick University with a degree in history, but my professional background is mainly in the area of library and information technology. I hold a post-graduate library qualification from University College London and a chartered accreditation from the Chartered Institute of Library and Information Professionals.
I joined the University of Westminster in 1998 as Director of Information Services, after having led operational library services at Imperial College London. I was deputy to the previous Registrar and Secretary here at Westminster.
I have published articles and book chapters related to managing library services and on IT issues, including my role in building our innovative virtual environment to support research and academic enterprise. I have also published on the physical environment of higher education, covering issues from post-occupancy evaluation of new buildings to designing today’s evolving classrooms for learners.
I chair the editorial board for the University’s history project, which aims to publish a series of books to capture and bring our University’s history into the light – the fifth volume is in development at the moment.
I have held elected positions in Library and IT Directors’ groups, nationally and regionally, which promote excellence in services in higher education and have been involved in work with a number of international library and IT bodies. I have led many collaborative developments in the field of strategic information management and was a founding member of the JISC/SCONUL Shared Services Steering Group looking at opportunities for shared library management services.
I have also been an independent advisor to the Leadership Foundation for Higher Education, having originally been a member of the steering group overseeing the introduction of its joint Future Leaders and Managing through Complexity programmes for information services staff.
I was appointed to the government’s former Advisory Council on Libraries, which advised the Secretary of State about the public library service in England.