I have been teaching at Westminster Business School since 2007, starting firstly as a Visiting Lecturer, I became a permanent member of the Human Resource Management teaching department in 2012. I developed an interest in disability and inclusive curriculum whilst teaching and tutoring disabled students, and in 2014 I became the Faculty, now College, Disability Tutor.
Transition into teaching followed my practitioner experience working and studying within the fields of personnel or human resource management, occupational psychology, consultancy, coaching and mentoring. My early roles were in personnel operations and rewards management in computer suppliers; from there I moved to an international consultancy as an HR Consultant redesigning client reward management policies and practices, and working on organisational development programmes. My clients, big and small, drawn from both private and public sectors, operated in a variety of industry sectors. I then combined a career break with further study and freelance consultancy: I raised a family, completed my MSc Occupational Psychology, and Postgraduate Diploma in Coaching and Mentoring Practice; I became a Chartered Psychologist.
When not teaching, I undertake client assignments drawing on my cross-disciplinary knowledge, skills and experience. These assignments assist individuals and organisations to adapt, change and develop; this includes facilitation of management development activities, including designing and delivering top team workshops, departmental or company awaydays.
I offer ‘Executive/Business Coaching’ for staff and senior executives in organisations; it is designed to produce tangible progress towards personal and business goals and explores leadership, personal development and organisational change. I offer career coaching, often to young adults seeking to achieve early career goals, and Directors aiming for new roles. My coaching is tailored to client circumstances and is underpinned by psychology; I use a variety of tools and techniques (often including psychometric assessments) to motivate, challenge and develop the thinking, emotional response and behaviour of the individual being coached.
Much of my corporate work is now within the social housing sector where I have worked with Board members, Directors and staff. I have also coached housing association residents to participate in governance; for the DCLG I prepared Queen’s Park residents to oversee the delivery of local public services.
My work at WBS, and as a Coaching and Organisational Psychologist, benefit each other – my teaching is informed by my experience and knowledge across my disciplines, and my professional practice benefits from the academic rigour derived from my teaching. By drawing on all of this I aim to make seminars and tutorials engaging and relevant.
Qualifications & Memberships of Professional Institutions and Groups
- MSc Occupational Psychology with Merit, Birkbeck College, University of London
- Postgraduate Diploma in Coaching & Mentoring Practice, Oxford Brookes University
- Postgraduate Diploma in Personnel Management with Distinction, Slough College of HE
- Postgraduate Certificate Special Study in Supporting Learning, University of Westminster.
- BSc (Hons) Psychology, University of Bristol
- Test User: Occupational, Personality; Register of Qualifications in Test Use, Psychological Testing Centre, British Psychological Society
- Certification in: Myers Briggs Type Indicator Steps I & II; Type Dynamics Indicator; 15FQ+; Hogan Personality Inventory, Hogan Development Survey, MVPI; Leadership Versatility Index; Lumina Spark.
- Transactional Analysis 101 Verification Certificate
- Chartered Member, Chartered Institute of Personnel and Development.
- Chartered Psychologist & Associate Fellow, Division of Occupational Psychology, The British Psychological Society.
- Member, Special Group in Coaching Psychology, The British Psychological Society; Co-host of London Central Peer Practice Group.
- Principal Practitioner, The Association for Business Psychology.
- Senior Associate, Royal Society of Medicine.
- The Psychometrics Forum (formerly committee member).
I teach postgraduate students studying for MA Human Resource Management and MA International Human Resource Management. I act as subject expert on psychometric assessment; drawing on my contacts in psychometric suppliers I access commercial materials and activities for students to experience.
For MBA students I am subject lecturer/tutor (HRM and Organisational Development); I facilitate development of their interpersonal, leadership, and study skills; and formally mentor some of them.
For undergraduates, I work as a Personal Tutor and, in the past, have worked with Level 4-6 students on study, career, business and employability skills, and organisational behaviour.
Modules taught have included:
- Professional Competences Level 4
- Personal & Professional Development Tutoring Levels 4-6
- Employability Level 6
- Managing Human Resources Level 7
- People Resourcing Level 7
- MBA Level 7 modules - Compass, Board Experience HR/OD Board Role, Board Roles and Decision-Making, Board Mindset
I am the Disability Tutor for Westminster Business School, a role in which I liaise with students, staff and Disability Advisors to ensure students who have a disability have a positive and successful time at WBS. For individual students I act as problem-solver and advocate; I assist teaching colleagues to deliver accessible teaching and assessment. At a strategic level I support UOW strategic aims of inclusion and accessibility by encouraging development and use of an inclusive curriculum and the creation of an accessible learning environment.
My research work has been commissioned by clients, or has been for my own academic qualifications. Research-based projects include:
- Investigation to establish the business case associated with increased diversity in STEMM occupations; a team research project commissioned by the Royal Society.
- Investigation into career barriers for BAME and female early career researchers, commissioned by Imperial College.
- Qualitative research into the impact of intimidation on employee engagement, conducted as a consultancy assignment within a trade association.
- Research on organisational readiness for coaching & mentoring. This qualitative study looked at the role and use of coaching and mentoring as an agent for organisational change, and employee perspectives on coaching and mentoring.
- Research examining the impact of patients’ emotions on GPs and their medical businesses. This qualitative study explored emotional labour, emotional contagion, burn-out and restorative mechanisms; it also raised issues regarding the training of doctors, the management of GP practices, and the mismatch between the social identities associated with GP-as-clinician versus GP-as-manager.
For details of all my research outputs, visit my WestminsterResearch profile.