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About me

Keith joined WBS in 2002 as a Senior Lecturer in Business Information Management, having been at London South Bank University for seven years, where he had a similar role combining teaching, research and course management. He had previously been a Research Assistant at Westminster for two years.

Adopting an approach in teaching, research and knowledge transfer that takes in a socio-cultural-technical view of the impacts and implications of IT/IS/ICT from the perspectives of business and organisations, their management, and people in their various guises of user, customer, supplier, and employee. This view encompasses the macro, or holistic, to provide breadth and understanding of the bigger picture and the micro, or focussed, for the examination or intervention.

Keith's career route prior to this point has been varied, taking an eclectic route through engineering, crisis intervention residential social work, and research. With several breaks for study, including a BA Hons in International Relations from Keele, and an MSc in Office Systems Management from Humberside, subsequent study taken through the part-time and on-line route, Institute of Education, University of Ulster, and University of Westminster.

Education

MSc Office Systems Management, Humberside

BA Hons International Relations, Keele

PgCert Online Education and Training, Institute of Education

Professional memberships

Fellow: Learning & Performance Institute - FLPI

Member: British Computer Society - MBCS

Member: Operational Research Society 

Consultancy and professional practice

Keith has been involved with Knowledge Transfer Partnerships (KTPs) for a number of years with three successfully completed and currently investigating and seeking further KTP & knowledge transfer opportunities.

  • Reynolds, Chamberlain and PorterGraded ‘Outstanding’ and nominated for the KTP 2015 Awards. Jointly with Fefie Dotsika co-managing and supervising a partnership with Reynolds, Chamberlain and Porter LLP with the aim to develop an innovative social media framework and solutions serving the knowledge management, commercial, people and organisational requirements of RPC and deliver benefits to its clients. 
  • Mapa International. Graded ‘Very Good’. Jointly with Fefie Dotsika, co-managing and supervising a partnership with Mapa International aimed at the Strategic Business Development of Mapa. The Project aims to facilitate the expansion of the Company, through the examination of their current e-product and service base and its remodeling, researching and developing opportunities for launch of their products and services into the International marketplace, and the development of a Knowledge Management system. 
  • DSPG Telecom. Jointly with Fefie Dotsika, co-managing and supervising a partnership with DSPG Telecom this work seeks to understand EU/EEA markets for the deaf and hard of hearing community and the role for DSPG technologies. Including the investigation of potential business models and create the infrastructure plan (delivery mechanism network) for application across Europe. The creation of a generic web portal for accessing DSPG technologies/services, including transactions, and for roll-out across emerging European business opportunities.

Teaching

Adopting an approach in teaching, research and knowledge transfer that takes in a socio-cultural-technical view of the impacts and implications of IT/IS/ICT from the perspectives of business and organisations, their management, and people in their various guises of user, customer, supplier, and employee. This view encompasses the macro, or holistic, to provide breadth and understanding of the bigger picture and the micro, or focussed, for the examination or intervention.

Current Teaching

Level 7: Business Research Methods; and the MA Management Project.

Level 6: Enterprise Social Networks.

Previous Teaching

Level 7: Management Dimensions of Information; Managing Technology Services; Business Information Resources; Information Management; People, Organisations & Management; Business Telematics; Perspectives of/and on Knowledge Management; Selecting & Acquiring Knowledge Management Systems; and Evaluating Knowledge Capital & Assets; Management Concepts.

Level 6: Strategies for Information; Information Systems for Management; Information Management; Management Strategies for Information Technology; and Information Systems Development: Systems Approach.

Level 5: Information Management; Management Information Systems; Global Communications Technologies; and Technical Communications.

Level 4: Business Environment; Research Skills; and Business & Other Systems.

Research

Adopting an approach in teaching, research and knowledge transfer that takes in a socio-cultural-technical view of the impacts and implications of IT/IS/ICT from the perspectives of business and organisations, their management, and people in their various guises of user, customer, supplier, and employee. This view encompasses the macro, or holistic, to provide breadth and understanding of the bigger picture and the micro, or focussed, for the examination or intervention.

Part of the BIMO and Digital Business Research Groups, with research interests that fall into the areas of:

  • Information and Knowledge Management
  • Web-based Information/Knowledge Management
  • Emergent Technologies
  • Digital Business
  • Trust.

With a preference for an applied practitioner approach to research, particularly through Knowledge Transfer Partnerships (see below); and in turn taking this experience and knowledge back into teaching and course design.

  • RPC LLP (Reynolds, Chamberlain and Porter) Graded ‘Outstanding’ and nominated for the KTP 2015 Awards. Working jointly with Fefie Dotsika co-managing and supervising a partnership with RPC LLP with the aim to develop an innovative social media framework and solutions serving the knowledge management, commercial, people and organisational requirements of RPC and deliver benefits to its clients.
  • Mapa International. Graded ‘Very Good’. Working jointly with Fefie Dotsika, co-managing and supervising a partnership with Mapa International aimed at the Strategic Business Development of Mapa. The Project aims to facilitate the expansion of the Company, through the examination of their current e-product and service base and its remodelling, researching and developing opportunities for launch of their products and services into the International marketplace, and the development of a Knowledge Management system.
  • DSPG Telecom. Working jointly with Fefie Dotsika, co-managing and supervising a partnership with DSPG Telecom this work seeks to understand EU/EEA markets for the deaf and hard of hearing community and the role for DSPG technologies. Including the investigation of potential business models and create the infrastructure plan (delivery mechanism network) for application across Europe. The creation of a generic web portal for accessing DSPG technologies/services, including transactions, and for roll-out across emerging European business opportunities.

Publications

For details of all my research outputs, visit my WestminsterResearch profile.