Chantal Laws

Senior Lecturer in Events

+44 20 7911 5000 ext 66536
35 Marylebone Road London NW1 5LS
I am generally on campus Tuesday to Thursday and have bookable appointments via Blackboard

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Planning and Transport | Department

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2018

Creativity in Events: the untold story (2018)
Jackson, C., Morgan, J. and Laws, C. 2018. Creativity in Events: the untold story. International Journal of Events and Festival Management. 9 (1), pp. 2-19.

2007

‘Never Let Me Down Again’1: Loyal customer attitudes towards ticket distribution channels for live music events: a netnographic exploration of the US leg of the Depeche Mode 2005–2006 World Tour (2007)
Beaven, Z. and Laws, C. 2007. ‘Never Let Me Down Again’1: Loyal customer attitudes towards ticket distribution channels for live music events: a netnographic exploration of the US leg of the Depeche Mode 2005–2006 World Tour. Managing Leisure. 12, pp. 120-142.

2006

Service Quality in Arts Events: Operations Management Strategies for Effective Delivery (2006)
Beaven, Z. and Laws, C. 2006. Service Quality in Arts Events: Operations Management Strategies for Effective Delivery. Event Management. 10 (4), pp. 209-219.

2016

Where Mega meets Modest: community events and the making of Canadian national identity (2016)
Laws, C. and Ferguson, R. 2016. Where Mega meets Modest: community events and the making of Canadian national identity. in: Frew, E. and White, L. (ed.) Tourism and National Identity: an international perspective Abingdon, Oxon Routledge. pp. 121-135
Pagan Tourism and the Management of Ancient Sites in Cornwall (2016)
Laws, C. 2016. Pagan Tourism and the Management of Ancient Sites in Cornwall. in: White, L. and Frew, E. (ed.) Dark Tourism and Place Identity: managing and interpreting dark places Abingdon, Oxon Routledge. pp. 97-114

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