Professor Vlatka Hlupic

Professor

+44 20 7911 5000 ext 66729
35 Marylebone Road London NW1 5LS

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Vlatka Hlupic is an international award-winning thought leader, a Professor of Business and Management, Director of the Emergent Leadership and Development research group and Director of the Executive Coaching and Leadership Development Programme at Westminster Business School, a former Adjunct Faculty at London Business School and founder and Chief Executive Officer of the Drucker Society, London. Vlatka is an author of a ground-breaking book 'The Management Shift - How to Harness the Power of People and Transform Your Organization for Sustainable Success' (Palgrave Macmillan, 2014), which was listed by Forbes as one of the top eight business books in 2014.  She is the winner of the CMI Management Articles of the Year Award 2015, the winner of the Axiom Business Books Award (silver medal in the "Leadership" category) and has been nominated for the Thinkers50 Guru Radar and "Ideas to practice" Award.She was voted one of the Most Influential International HR Thinkers in 2015 and 2016 by HR Magazine (ranked at position 14) and has won the Croatian Woman of Influence Award as well as an Honorary Award from the Leadership Awards in 2016.

She received a PhD in Information Systems at the London School of Economics, as well as Dipl Econ. and an MSc in Information Systems from the University of Zagreb. She has published over 160 articles in journals (including an award-winning article in Harvard Business Review), books and conference proceedings mainly in the area of leadership, change management, knowledge management and business process modelling. Vlatka is an associate editor, a guest editor and a member of Editorial Boards for a number of international journals. 

As a renowned professional keynote and TEDx speaker, she regularly presents at major business events worldwide. She is represented as a speaker by Speakers Associates. Vlatka has a multi-disciplinary interests and background. She is a Certified Master Coach, Licenced Master NLP Practitioner, Psychological Kinesiology Practitioner, Co-Chairman of the Academic Advisory Board of the Behavioural Coaching Institute and a selected member of the Round Table Scholar programme, one of the world's preeminent consortia of consulting professors. She writes blogs for various websites, such as Huffington Post, her personal website (http://vlatkahlupic.com/blog/), and "The Management Shift" website.

Education

Dipl Econ (BSc Hons) (Zagreb, Croatia), MSc Management and Information Science (Zagreb, Croatia), PhD (London School of Economics), CMC, MNLP, FORS, FBCS CITP, Eur Ing, CEng, MHEA, FInsCPD, NLPP

Consultancy and professional practice

Vlatka is also a management consultant and Board adviser, helping organisations worldwide substantially to improve performance, engagement, innovation and profit. She has advised major international organizations including the House of Commons, GlaxoSmithKline, BP, Learndirect, Brand Velocity USA, the Drucker Institute USA, the Croatian Government and the Hungarian National Bank. Vlatka has been also acting as an expert adviser for a variety of research projects including projects sponsored by the Croatian, German and Thai Governments.

Vlatka has been contributing to variety of modules both at undergraduate and postgraduate levels, and has been a module leader for an MBA module "Personal and Professional Development".

Vlatka's multidisciplinary research interests include emergent leadership approaches in knowledge organisations, change management, knowledge management, complexity, business process modelling, personal and professional development and executive coaching.

2017

Organisational culture is key to getting the most out of technology (2017)
Hlupic, V. 2017. Organisational culture is key to getting the most out of technology. Employee Benefits.
Employee engagement: what should leaders (not) do? (2017)
Hlupic, V. 2017. Employee engagement: what should leaders (not) do? HR Review.
Developing an entrepreneurial mindset (2017)
Hlupic, V. 2017. Developing an entrepreneurial mindset. HR Magazine.
Approaches to failure and management maturity (2017)
Hlupic, V. 2017. Approaches to failure and management maturity. HR Magazine.

2016

Shifting to a Higher Level of Individual and Organizational Consciousness (2016)
Hlupic, V. 2016. Shifting to a Higher Level of Individual and Organizational Consciousness. Huffington Post UK.
Mindset: the big shift (2016)
Hlupic, V. 2016. Mindset: the big shift. LID Publishing.
The future. Humans won’t be beaten by machines (2016)
Hlupic, V. 2016. The future. Humans won’t be beaten by machines.
Power as a catalyst for humanising organisations (2016)
Hlupic, V. 2016. Power as a catalyst for humanising organisations. HR Magazine.
The problem with leadership development (2016)
Hlupic, V. 2016. The problem with leadership development.
HR technology: It's not about people versus machines (2016)
Hlupic, V. 2016. HR technology: It's not about people versus machines. HR Magazine.
Anchoring the shift in mindset (2016)
Hlupic, V. 2016. Anchoring the shift in mindset.
Corporate Blending Machine (2016)
Hlupic, V. 2016. Corporate Blending Machine. The HR Director.
Trust: it is all about leadership (2016)
Hlupic, V. 2016. Trust: it is all about leadership.

2015

Why engaging the employee is great for the customer (2015)
Hlupic, V. 2015. Why engaging the employee is great for the customer. HR Zone.
Creating a broader motivation strategy (2015)
Hlupic, V. 2015. Creating a broader motivation strategy. Employee Benefits.
Engaging teams in smaller businesses (2015)
Hlupic, V. 2015. Engaging teams in smaller businesses. ILM Edge Magazine.
WHY PAYING MORE CAN REDUCE YOUR COST BASE (2015)
Hlupic, V. 2015. WHY PAYING MORE CAN REDUCE YOUR COST BASE. CMI.
Humans aren’t resources – so let’s stop treating them that way (2015)
Hlupic, V. 2015. Humans aren’t resources – so let’s stop treating them that way. CIPD.
A six-shooter for better business (2015)
Hlupic, V. 2015. A six-shooter for better business. LID Publishing.
Don't mention engagement (2015)
Hlupic, V. 2015. Don't mention engagement. HR Magazine.
Let's rebrand HR: Human resonance (2015)
Hlupic, V. 2015. Let's rebrand HR: Human resonance. HR Magazine.
Leading for purpose and profit (2015)
Hlupic, V. 2015. Leading for purpose and profit. HR Magazine.
Shifting management (2015)
Hlupic, V. 2015. Shifting management. HR Magazine.
Management Shift (2015)
Hlupic, V. 2015. Management Shift. Training Journal.

2017

Knowledge Management activities in Social Enterprises: lessons for small and non-profit firms (2017)
Granados, M., Mohamed, S. and Hlupic, V. 2017. Knowledge Management activities in Social Enterprises: lessons for small and non-profit firms. Journal of Knowledge Management. 21 (2), pp. 376-396.

2016

Leadership for knowledge organizations (2016)
Amar, A. and Hlupic, V. 2016. Leadership for knowledge organizations. European Journal of Innovation Management. 19 (2), pp. 239-260.

2013

Does meditation improve emotional intelligence of senior managers? Findings from a study in London (2013)
Tamwatin, T., Hlupic, V. and Amar, A.D. 2013. Does meditation improve emotional intelligence of senior managers? Findings from a study in London. Academy of Management Proceedings. 2013 (1), p. 11785.

2012

How managers succeed by letting employees lead (2012)
Amar, A.D., Hentrich, C., Bastani, B. and Hlupic, V. 2012. How managers succeed by letting employees lead. Organizational Dynamics. 41 (1), pp. 62-71.

2011

Social enterprise and social entrepreneurship research and theory: a bibliometric analysis (2011)
Granados, M., Hlupic, V., Coakes, E. and Mohamed, S. 2011. Social enterprise and social entrepreneurship research and theory: a bibliometric analysis. Social Enterprise Journal. 7 (3), pp. 198-218.

2010

Implementing a discrete event software selection methodology for supporting decision making at Accenture (2010)
Tewoldeberhan, T.W., Verbraeck, A. and Hlupic, V. 2010. Implementing a discrete event software selection methodology for supporting decision making at Accenture. Journal of the Operational Research Society. 61 (10), pp. 1446-1458.
Kontrollverzicht stärkt manager (2010)
Amar, A.D., Hentrich, C. and Hlupic, V. 2010. Kontrollverzicht stärkt manager. Harvard Business Manager. 32, pp. 94-97.

2009

To be a better leader, give up authority (2009)
Amar, A.D., Hentrich, C. and Hlupic, V. 2009. To be a better leader, give up authority. Harvard Business Review. 87 (12), pp. 22-24.

2007

Development of e-commerce in Croatia: a survey (2007)
Spremic, M. and Hlupic, V. 2007. Development of e-commerce in Croatia: a survey. Information Technology for Development. 13 (4), pp. 391-409.
Development of e-commerce in Croatia: a survey (2007)
Spremic, M. and Hlupic, V. 2007. Development of e-commerce in Croatia: a survey. Information Technology for Development. 13 (4), pp. 391-409.
Criteria for the evaluation of business process simulation tools (2007)
Bosilj-Vuksic, V., Ceric, V. and Hlupic, V. 2007. Criteria for the evaluation of business process simulation tools. Interdisciplinary Journal of Information, Knowledge, and Management. 2, pp. 73-88.

2005

Synchronous design of business processes and information systems using dynamic process modelling (2005)
Giaglis, G.M., Hlupic, V., de Vreede, G.J. and Verbraeck, A. 2005. Synchronous design of business processes and information systems using dynamic process modelling. Business Process Management Journal. 11 (5), pp. 488-500.
Business process modelling using discrete-event simulation: current opportunities and future challenges (2005)
Hlupic, V. and de Vreede, G.J. 2005. Business process modelling using discrete-event simulation: current opportunities and future challenges. International Journal of Simulation and Process Modelling. 1 (1/2), pp. 72-81.

2003

Business process modelling: potential benefits and obstacles for wider use (2003)
Hlupic, V. 2003. Business process modelling: potential benefits and obstacles for wider use. International Journal of Simulation: Systems, Science and Technology. 4 (1-2), pp. 62-67.

2002

Towards an integrated approach to knowledge management: hard, soft and abstract issues (2002)
Hlupic, V., Pouloudi, A. and Rzevski, G. 2002. Towards an integrated approach to knowledge management: hard, soft and abstract issues. Knowledge and Process Management: the Journal of Corporate Transportation. 9 (2), pp. 90-102.
Guest editorial: business process reengineering: an analysis perspective (2002)
Irani, Z., Hlupic, V. and Giaglis, G.M. 2002. Guest editorial: business process reengineering: an analysis perspective. International Journal of Flexible Manufacturing Systems. 14 (1), pp. 5-10.
Teams and their motivation for business process reengineering: a research note (2002)
Choudrie, J., Hlupic, V. and Irani, Z. 2002. Teams and their motivation for business process reengineering: a research note. International Journal of Flexible Manufacturing Systems. 14 (1), pp. 99-107.

2001

Editorial: business process reengineering: a modeling perspective (2001)
Irani, Z., Hlupic, V. and Giaglis, G.M. 2001. Editorial: business process reengineering: a modeling perspective. International Journal of Flexible Manufacturing Systems. 13 (2), pp. 99-104.
Dynamic business process modelling (BPM) for business process change (2001)
Patel, N. and Hlupic, V. 2001. Dynamic business process modelling (BPM) for business process change. International Journal of Simulation: Systems Science and Technology. 2 (2), pp. 65-76.
PEtri nets and IDEF diagrams: applicability and efficacy for business process modelling (2001)
Bosilj-Vuksic, V. and Hlupic, V. 2001. PEtri nets and IDEF diagrams: applicability and efficacy for business process modelling. Informatica. 25 (1), pp. 123-133.
Editorial: current trends in business process modelling (2001)
Hlupic, V. 2001. Editorial: current trends in business process modelling. International Journal of Simulation. Systems, Science and Technology. 2 (2), pp. 1-4.

2015

Effects of Practicing Meditation in the East and the West: Leaders in the West Benefit More (2015)
Amar, A., Hlupic, V. and Tamwatin, T. 2015. Effects of Practicing Meditation in the East and the West: Leaders in the West Benefit More . Academy of Management Conference. Vancouver 07 - 11 Aug 2015 Academy of Management.
Implementing new leadership paradigm using the 6 Box Leadership diagnostics: some data patterns (2015)
Hlupic, V. 2015. Implementing new leadership paradigm using the 6 Box Leadership diagnostics: some data patterns. 7th Developing Leadership Capacity Conference. Henley Business School 15 - 16 Jul 2015 Henley Business School.

2014

Effect of Meditation of Self-Perception of Leadership Skills: A Contol Group Study of CEOs (2014)
Amar, A., Hlupic, V. and Tamwatin, T. 2014. Effect of Meditation of Self-Perception of Leadership Skills: A Contol Group Study of CEOs. Academy of Management Conference 2014. Philadelphia, USA 01 - 05 Aug 2014 Academy of Management.
Effect of meditation on self-perception of leadership skills: a control study group study of CEOs (2014)
Amar, A.D., Hlupic, V. and Tamwatin, T. 2014. Effect of meditation on self-perception of leadership skills: a control study group study of CEOs. 74th Annual Meeting of the Academy of Management. Philadelphia, PA 01 - 05 Aug 2014

2013

Social Enterprises as knowledge-based organisations: UK experiences (2013)
Mohamed, S., Hlupic, V., Granados, M. and Coakes, E. 2013. Social Enterprises as knowledge-based organisations: UK experiences. UNRISD Conference on the Potential and Limits of Social and Solidarity Economy. Geneva, Switzerland 06 - 08 May 2013
The organisation of Social Enterprises from a knowledge-based perspective (2013)
Granados, M., Hlupic, V., Coakes, E. and Mohamed, S. 2013. The organisation of Social Enterprises from a knowledge-based perspective. 4th EMES International Research Conference on Social Enterprise 'If Not For Profit, For What? And How?. Liege, Belgium 01 - 04 Jul 2013
Developing Knowledge Management Capabilities in Social Enterprises: UK experience (2013)
Granados, M., Hlupic, V., Coakes, E. and Mohamed, S. 2013. Developing Knowledge Management Capabilities in Social Enterprises: UK experience. 14th European Conference on Knowledge Management - ECKM 2013. Kaunas University of Technology, Kaunas, Lithuania Sep 2013 Academic Conferences and Publishing International.

2011

Social enterprise and social entrepreneurship: a bibliometric analysis from 1991 to 2010 (2011)
Granados, M., Hlupic, V., Coakes, E. and Mohamed, S. 2011. Social enterprise and social entrepreneurship: a bibliometric analysis from 1991 to 2010. 3rd EMES International Research Conference on Social Enterprise. Roskilde, Denmark 4th-7th July 2011

2003

What causes value to be created when it did not exist before?: a research model for value creation (2003)
Hlupic, V. and Qureshi, S. 2003. What causes value to be created when it did not exist before?: a research model for value creation. Thirty-Sixth Hawaii International Conference on System Sciences. Hawaii, USA 06-09 January 2003
Integration of discrete-event simulation and knowledge management; benefits and the way forward (2003)
Hlupic, V., Verbraeck, A. and de Vreede, G.J. 2003. Integration of discrete-event simulation and knowledge management; benefits and the way forward. UKSIM 2003: the Sixth National Conference of the UK Simulation Society. Cambridge, UK 09-11 Apr 2003
Business process renovation using discrete-event simulation and workflow management (2003)
Bosilj-Vuksic, V., Kovacic, A. and Hlupic, V. 2003. Business process renovation using discrete-event simulation and workflow management. UKSIM 2003: the Sixth National Conference of the UK Simulation Society. Cambridge, UK 09-11 Apr 2003

2002

GROUPSIM: investigating issues in collaborative simulation modelling (2002)
Taylor, S.J.E., Robinson, S., Hlupic, V. and Ladbrook, J. 2002. GROUPSIM: investigating issues in collaborative simulation modelling. Operational Research Society (UK): Simulation Study Group: Two Day Workshop. Warwick, UK 20-21 Mar 2002
Explaining the development of the reengineering teams using conflict, and communication (2002)
Choudrie, J. and Hlupic, V. 2002. Explaining the development of the reengineering teams using conflict, and communication. Second International Conference on Systems Thinking in Management (ICSTM-2002). Salford, UK 03-05 Apr 2002

2001

Designing organisational memory in knowledge intensive companies: a case study (2001)
Alwis, D., Hlupic, V. and Rzevski, G. 2001. Designing organisational memory in knowledge intensive companies: a case study. UKAIS 2001: UK Academy of Information Systems Conference. Portsmouth, UK 18-20 Apr 2001
Simulation and knowledge management: the role of groupware (2001)
Boulger, M., Taylor, S.J.E. and Hlupic, V. 2001. Simulation and knowledge management: the role of groupware. 13th European Simulation Symposium (ESS'2001). Marseilles, France 18-21 Oct 2001
Investigating teams and business process change using case studies (2001)
Choudrie, J. and Hlupic, V. 2001. Investigating teams and business process change using case studies. UKAIS 2001: UK Academy of Information Systems Conference. Portsmouth, UK 18-20 Apr 2001
GeNisa: a web-based interactive learning environment for teaching simulation modelling (2001)
Atolagbe, T., Hlupic, V. and Taylor, S.J.E. 2001. GeNisa: a web-based interactive learning environment for teaching simulation modelling. 2001 Winter Simulation Conference. Washington D.C. , USA 09-12 Dec 2001

2014

The Management Shift: How to Harness the Power of People and Transform Your Organization For Sustainable Success (2014)
Hlupic, V. 2014. The Management Shift: How to Harness the Power of People and Transform Your Organization For Sustainable Success. Basingstoke, UK Palgrave Macmillan.
The Management Shift: How to Harness the Power of People and Transform Your Organization For Sustainable Success (2014)
Hlupic, V. 2014. The Management Shift: How to Harness the Power of People and Transform Your Organization For Sustainable Success. Basingstoke, UK Palgrave Macmillan.

2012

Simulation modelling software approaches to manufacturing problems (2012)
Hlupic, V. 2012. Simulation modelling software approaches to manufacturing problems. Lambert Academic Publishing.

2003

Knowledge and business process management (2003)
Hlupic, V. (ed.) 2003. Knowledge and business process management. Hershey, USA Idea Group Publishing.

2003

Factors that cause value creation from IC (2003)
Alwis, D., Hlupic, V. and Fitzgerald, G. 2003. Factors that cause value creation from IC. in: Budin, L. (ed.) ITI 2003 : proceedings of the 25th International Conference on Information Technology Interfaces : Silver interfaces: computer at the university : June 16-19, 2003, Cavtat, Croatia Zagreb, Croatia SRCE University Computing Centre. pp. 411-416
Designing organisational memory in knowledge intensive companies: a case study (2003)
Alwis, D., Hlupic, V. and Rzevski, G. 2003. Designing organisational memory in knowledge intensive companies: a case study. in: Hlupic, V. (ed.) Knowledge and business process management Hershey, USA Idea Group Publishing. pp. 137-153
Simulation modelling as the link between change management approaches (2003)
Currie, W.L. and Hlupic, V. 2003. Simulation modelling as the link between change management approaches. in: Hlupic, V. (ed.) Knowledge and business process management Hershey, USA Idea Group Publishing. pp. 33-50
Market segmentation and customer knowledge for shopping centres (2003)
Dennis, C., Marsland, D., Cockett, T. and Hlupic, V. 2003. Market segmentation and customer knowledge for shopping centres. in: Budin, L. (ed.) ITI 2003 : proceedings of the 25th International Conference on Information Technology Interfaces : Silver interfaces: computer at the university : June 16-19, 2003, Cavtat, Croatia Zagreb, Croatia SRCE University Computing Centre. pp. 417-424
Managing knowledge in a collaborative context: how may intellectual resources be harnessed towards joint effect? (2003)
Qureshi, S., Hlupic, V., de Vreede, G.J., Briggs, R.O. and Nunamaker, J. 2003. Managing knowledge in a collaborative context: how may intellectual resources be harnessed towards joint effect? in: Hlupic, V. (ed.) Knowledge and business process management Hershey, USA Idea Group Publishing. pp. 174-195
Technical aspects of knowledge management (2003)
Patel, N., Hlupic, V. and Paul, R.J. 2003. Technical aspects of knowledge management. in: Hlupic, V. (ed.) Knowledge and business process management Hershey, USA Idea Group Publishing. pp. 196-216
A research model for collaborative value creation from intellectual capital (2003)
Hlupic, V. and Qureshi, S. 2003. A research model for collaborative value creation from intellectual capital. in: Budin, L. (ed.) ITI 2003 : proceedings of the 25th International Conference on Information Technology Interfaces : Silver interfaces: computer at the university : June 16-19, 2003, Cavtat, Croatia Zagreb, Croatia SRCE University Computing Centre. pp. 431-438
Intelligent agents for knowledge management in e-commerce: opportunities and challenges (2003)
Hlupic, V., Pouloudi, N. and Rzevski, G. 2003. Intelligent agents for knowledge management in e-commerce: opportunities and challenges. in: Hlupic, V. (ed.) Knowledge and business process management Hershey, USA Idea Group Publishing. pp. 51-67
Knowledge management and e-commerce: issues and opportunities (2003)
Hlupic, V. 2003. Knowledge management and e-commerce: issues and opportunities. in: Budin, L. (ed.) ITI 2003: proceedings of the 25th International Conference on Information Technology Interfaces: Silver interfaces: computer at the university: June 16-19, 2003, Cavtat, Croatia Zagreb, Croatia SRCE University Computing Centre. pp. 431-438

2002

A methodology for the selection of knowledge management (KM) tools (2002)
Patel, N. and Hlupic, V. 2002. A methodology for the selection of knowledge management (KM) tools. in: Glavinic, V., Vesna, H.D. and Simic, D. (ed.) ITI 2002: proceedings of the 24th International Conference on Information Technology Interfaces: June 24-27, 2002, Cavtat, Croatia Zagreb, Croatia SRCE University Computing Centre. pp. 369-376
Simulation modelling and knowledge management: separated but inseparable? (2002)
Hlupic, V., Verbraeck, A. and de Vreede, G.J. 2002. Simulation modelling and knowledge management: separated but inseparable? in: Krug, W. and Verbraeck, A. (ed.) Simulation in industry : 14th European Simulation Symposium (ESS'02) San Diego, USA Society for Modeling & Simulation International ( SCS ). pp. 193-200
Knowledge management in e-commerce: the use of intelligent agents (2002)
Hlupic, V., Pouloudi, N. and Rzevski, G. 2002. Knowledge management in e-commerce: the use of intelligent agents. in: Glavinic, V., Hljuz Dobric, V. and Simic, D. (ed.) ITI 2002 : proceedings of the 24th International Conference on Information Technology Interfaces : June 24-27, 2002, Cavtat, Croatia Zagreb, Croatia SRCE University Computing Centre. pp. 349-356
Building critical organisational knowledge: a case study (2002)
Alwis, D., Hlupic, V. and Rzevski, G. 2002. Building critical organisational knowledge: a case study. in: Glavinic, V., Hljuz Dobric, V. and Simic, D. (ed.) ITI 2002 : proceedings of the 24th International Conference on Information Technology Interfaces : June 24-27, 2002, Cavtat, Croatia Zagreb, Croatia SRCE University Computing Centre. pp. 293-298

2001

Business process modelling using discrete-event simulation: potential benefits and obstacles for wider use (2001)
Hlupic, V., Alwis, D. and Rzevski, G. 2001. Business process modelling using discrete-event simulation: potential benefits and obstacles for wider use. in: UKSIM 2001: Proceedings of the 5th National conference of the UK Simulation Society, Emmanuel College, Cambridge, 28-30 March 2001 USA IEEE . pp. 190-195
IDEF diagrams and petri nets for business process modeling: suitability, efficacy, and complementary use (2001)
Bosilj-Vuksic, V., Giaglis, G.M. and Hlupic, V. 2001. IDEF diagrams and petri nets for business process modeling: suitability, efficacy, and complementary use. in: Sharp, B., Cordeiro, J. and Filipe, J. (ed.) Enterprise information systems II Boston, USA Kluwer Academic Publishers.

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