About the faculty
Senior Lecturer in Tourism and Events Management
Department of Property and Construction
Please describe yourself in a few sentences
I’m a Senior Lecturer in Tourism and Events Management and I plan and teach several modules to undergraduate and postgraduate students. I studied for my degree in the days before tourism was offered as a subject at undergraduate level, so chose the subjects that I had enjoyed most at school - History and Politics. My passion for travel inspired me to specialise in tourism by taking an MSc in Tourism Management at Sheffield Hallam University.
What is your area of academic interest?
My main area of academic interest focuses on how tourism services and destinations are managed and marketed. I’m also involved in developing our links with industry and planning events and programmes that help our students to stand out in the job market after they leave the University of Westminster.
Please tell us a bit about the courses that you are involved in?
Each of our courses consists of core modules which are essential to the study and understanding of the subject, and optional modules that students can choose in order to focus on an area of the subject that particularly interests them, for instance in aviation, sustainability, or festivals. Our location in central London means that we have easy access to tourism and event sites, suppliers and organisers. We regularly take classes on site visits, invite guest speakers from industry to share their knowledge and expertise with students, and organise recruitment events with employers. Each course also includes a residential fieldtrip where the whole year group travels to a destination to study aspects of tourism or events there.
What was your first job?
My first job was Resort Representative for a British tour operator on the Costa Brava in mainland Spain, and in the Canary Islands of Tenerife and Lanzarote.
What did you do in your career before coming to Westminster?
I worked for more than ten years in the tourism industry in the UK. Most of my roles involved planning and organising trips either for British tourists travelling domestically or outbound to other countries, or for English-speaking non-European tourists visiting Europe. Some of my roles required me to travel to destinations to research itineraries, negotiate contracts with suppliers and to write marketing material. Others involved staying in the office and overseeing the logistics of tourist-group trips to ensure that everything went as planned, and to solve any problems that might arise. I also spent a few years teaching at an American University in London.
What has been the highlight of your career to date?
It’s difficult to pick one – I love seeing how our students change and become confident and accomplished learners as they progress through their studies. I loved the challenge of living overseas too. I’m proud of coping with some of the challenging situations I encountered when working in the industry. Another career highlight has to be the completion of my book in 2012 after much hard work and stress!
What advice would you give students during their studies and after graduation?
Make the most of opportunities to learn outside the classroom by attending events, visits and through relevant work during vacation periods. Start thinking about their career options from the beginning of their studies so that they are well prepared for the job market when they graduate.
What are your interests/leisure activities?
I love travelling of course! I’ve visited many countries and enjoy planning and organising holidays for my family and friends. I love music, and I sing and perform in a song band with about forty other like-minded people – we cover great songs, old and new, in many-part harmonies. I’m very lucky to be able to study language modules at the university and am currently learning Spanish.