Higher Education think tank releases case study on University of Westminster’s development of a coaching culture as best practice

8 September 2016

A paper on coaching culture development written by Nick Kapoutzis, Head of Leadership and Organisational Development at the University of Westminster, was released by the Leadership Foundation for Higher Education (LFHE) as a best practice case study.

The case study entitled ‘Developing a Coaching Culture’ explores what is being done within the University offering a good example and inspiration for other Higher Education institutions.

The main focus of Nick Kapoutzis’s case study is based on three development stages including developing coaching skills for managers, coaching as development intervention, and organisational conditions for effective coaching. He explains that the ambition is for individuals, teams and the University to experience the transformative nature of coaching style conversations and engender a high performing culture.

He commented: “The key driver to strengthen and accelerate our efforts towards developing a coaching culture was the launch of our Westminster 2020 Strategy in 2014. Westminster 2020 is underpinned by a commitment to enabling and empowering our staff to grow […] through a high quality staff experience.”

Speaking of the best practice case studies, Dr Lesly Huxley, Director of Membership and Organisational Development at LFHE, said: “The Coaching Case Studies provide real value to development and HR professionals who are looking to benchmark their institutions’ coaching approaches with others in the sector. They provide useful tips and tools for implementing institution-wide […] coaching interventions to provide support at all leadership levels.”

Nick Kapoutzis’s case study can be accessed online on the LFHE website after registering as member.


About the University of Westminster:

The University of Westminster boasts a vibrant learning environment attracting more than 20,000 students from over 150 nations and we continue to invest in our future with new developments, research projects and new ideas.

We offer highly attractive practice-based courses that are independently rated as excellent, many with international recognition. Our distinguished 175-year history has meant we lead the way in many areas of research, particularly politics, media, art and design, architecture and biomedical sciences, and our position in the city of London allows us to continue to build on our close connections with leading figures and organisations in these areas as well as in the worlds of business, information technology, politics and law.

Our commitment to educating graduates for the needs of professional life attracts high quality students from within the UK and around the globe.

Internationalisation, employability and sustainability are key elements in the University of Westminster’s vision for the future and we strive to ensure the very highest standards are met and maintained.


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