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Professor Vlatka Hlupic

VlatkaDepartment: Leadership and Development (LD)

Position: Professor of Business and Management

Location: Room C392, Marylebone

Contact:
+44 (0) 207911 5000 ext. 3112
hlupicv@westminster.ac.uk 

Education

Dipl Econ (BSc Hons) (Zagreb, Croatia), MSc Management and Information Science (Zagreb, Croatia), PhD (London School of Economics), CMC, MNLP, FORS, FBCS CITP, Eur Ing, CEng, MHEA, FInsCPD, NLPP


Biography

Vlatka Hlupic is a Professor of Business and Management, and Director of the Executive Coaching and Leadership Development Programme at WBS. She received a PhD in Information Systems at the London School of Economics, as well as Dipl Econ. and an MSc in Information Systems from the University of Zagreb. She has published over 150 articles in journals, books and conference proceedings mainly in the area of knowledge management, business process change and business process modelling. Vlatka is an associate editor, a guest editor and a member of Editorial Boards for a number of international journals.

Vlatka has been acting as a consultant for a variety of manufacturing and service companies, as well as having held a variety of research and lecturing posts in England, Holland and Croatia. She has presented her work at over 50 international conferences, and has given numerous invited talks at various national and international meetings. Vlatka also acts as an expert adviser for a variety of research projects including projects sponsored by the Croatian, German and Thai Governments.

Due to international recognition of her work, Vlatka's biography has been published in numerous international directories. Vlatka has a multi-disciplinary interests and background. She is a Certified Master Coach, Licenced Master NLP Practitioner, Co-Chairman of the Academic Advisory Board of the Behavioural Coaching Institute and a selected member of the Round Table Scholar programme, one of the world's preeminent consortia of consulting professors. She is also a Chartered Engineer, European Engineer, Fellow of the UK Operational Research Society, the British Computer Society and the Institute for Continuing Professional Development as well as a member of the Higher Education Academy.

In addition to her mainstream academic work, Vlatka has a substantial interest in personal development, executive coaching and leadership development, and she has obtained training in areas such as Neuro-Linguistic Programming (NLP), Executive Coaching and Educational Kinesiology, having the privilege of being trained by well known personal development experts such as Anthony Robbins, Paul McKenna and Richard Bandler. Her research in these areas is regularly reported at her private blog posted at her business website.

Vlatka's multidisciplinary research interests include emergent leadership approaches in knowledge organisations, knowledge management, complexity, business process modelling, simulation software evaluation, personal and professional development and executive coaching.

Publications

Recent Refereed Papers Published in International Journals

  • Amar D. Amar, Carsten Hentrich and Vlatka Hlupic: To Be a Better Leader, Give up Authority, Harvard Business Review, November  2009 issue, ISSN 0017-8012.
  • Tamrat W. Tewoldeberhan, Alexander Verbraeck, and Vlatka Hlupic: Implementing A Discrete Event Software Selection Methodology for Supporting Decision Making at Accenture, forthcoming in Journal of the Operational Research Society, 2010, ISSN 0160-5682.
  • Vesna-Bosilj-Vuksic, Vlatko Ceric and Vlatka Hlupic: "Criteria for The Evaluation Of Business Process Simulation Tools ", forthcoming in Interdisciplinary Journal of Information, Knowledge and Management, 2007, ISSN: 1555-1229.
  • Mario Spremic and Vlatka Hlupic: Development of E-Commerce in Croatia: A Survey, forthcoming in  Information Technology for Development, 13 (3), 2007, ISSN 0268-1102.
  • George Giaglis, Vlatka Hlupic, Gert-Jan De Vreede and Alexander Verbraeck: Synchronous Design of Information Systems and Business Processes Using Dynamic Process Modelling, Business Process Management Journal, 11(5), pp.488-500, 2005, ISSN:1463-7154.
  • Sajda Qureshi, Bob Briggs and Vlatka Hlupic: "Value Creation from Intellectual Capital: Convergence of Knowledge Management and Collaboration in the Intellectual Bandwidth Model", Journal of Group Decision and Negotiation, special issue on "Current Advances in Collaboration Process Support", 15(3), pp.197-220, 2006, ISSN:0926-2644.
  • Vlatka Hlupic and Gert-Jan de Vreede: Business Process Modelling using Discrete-Event Simulation: Current Opportunities and Future Challenges invited keynote paper in the inaugural issue of International Journal of Simulation and Process Modelling, 1(1/2), pp. 72-8, 2005, ISSN:1740-2123.
  • Vlatka Hlupic, Gert-Jan de Vreede and Alessandra Orsoni: Modelling and Simulation Techniques for Business Process Analysis and Re-Engineering, International Journal of Simulation Systems Science and Technology, Vol 7 (4-5), pp 1-82006, ISSN:1473-8031.
  • Tajudeen Atolagbe and Vlatka Hlupic: "Evaluation of an Intelligent Tutoring System". Forthcoming in Journal of Artificial Intelligence Review.
  • Vlatka Hlupic, Anasthasia Pouloudi and George Rzevski: "Towards an integrated approach to Knowledge Management: 'hard', 'soft' and 'abstract' issues", Knowledge and Process Management, the Journal of Corporate Transformation, 9(0), pp.1-14, 2002.
  • Jyoti Choudrie, Vlatka Hlupic and Zahir Irani: "Teams and Their Motivation for Business Process Re-engineering", International Journal of Flexible Manufacturing Systems, 14, pp. 45-52, 2002.

Recent Books and Chapters in Books

  • George Giaglis and Vlatka Hlupic: "Business Process Modelling and Information System Development", forthcoming in "Living Information Systems Thinking", (Ed. by R.J.Paul), 2005.
  • Sajda Qureshi, Bob Briggs and Vlatka Hlupic: "On the Convergence of Knowledge Management and Groupware", In: Vreede, de. G.J., Guerrero, L.A. and G.M. Raventos (Eds). Groupware: Design, Implementation, and Use. Springer, pp. 25-34, 2004.
  • Vlatka Hlupic (Editor): "Knowledge and Business Process Management", Idea Group Publishing, 2003, ISBN 1-930708-21-1.
  • Dee Alwis, Vlatka Hlupic and George Rzevski: "Designing Organisational Memory in Knowledge Intensive Companies: A Case Study", in "Knowledge and Business Process Management", (Ed. By Hlupic V.), Idea Group Publishing, 2003, pp.137-153.
  • Wendy Currie and Vlatka Hlupic: "Simulation Modelling as the Link Between Change Management Approaches", in "Knowledge and Business Process Management", (Ed. By Hlupic V.), Idea Group Publishing, 2003, pp.33-50.
  • Nayna Patel, Vlatka Hlupic and Ray J. Paul: "Technical Aspects of Knowledge Management", in "Knowledge and Business Process Management", (Ed. By Hlupic V.), Idea Group Publishing, 2003, pp.196-216.
  • Sajda Qureshi, Vlatka Hlupic and Gert-Jan de Vreede, Robert O. Briggs and Jay Nunamaker: "Managing Knowledge in a Collaborative Context: How May Intellectual Resources be Harnessed Towards Joint Effect?", in "Knowledge and Business Process Management", (Ed. By Hlupic V.), Idea Group Publishing, 2003, pp. 174-195.
  • Nancy Pouloudi, Vlatka Hlupic and George Rzevski: "Intelligent Agents for Knowledge Management in E-Commerce: Opportunities and Challenges", in "Knowledge and Business Process Management", (Ed. By Hlupic V.), Idea Group Publishing, 2003, pp.51-67.

Recent Refereed Conference Papers

  • Vesna Bosilj Vuksic, Vlatko Ceric and Vlatka Hlupic: Criteria for the Evaluation of Business Process Simulation Tools, accepted for the Informing Science and Information Technology Education (InSITE) Conference, Ljubljana, Slovenia, June 2007.
  • Vlatka Hlupic: EXCELLENCE: A Holistic Model for Executive Coaching and Leadership Development, accepted for the 5th International Conference on Studying Leadership: Knowledge Into Action, Cranfield Management School, UK, December 2006.
  • Alessandra Orsoni  and Vlatka Hlupic: Distributed  Simulation for Change Management Programs in Complex Organisational Structures, Proceedings of the 1st International Conference on Future Challenges and Current Issues in Business Information, Organisation and Process Management (BIOPoM 2006), London, June 2006, Ed. by V Hlupic, E.Coakes, J.Coakes, F.Dotsika. K.Patrick, pp. 111-119, ISBN 0-9539845-6-7- University of Westminster.
  • Vlatka Hlupic, Gert-Jan de Vreede and Alessandra Orsoni: The Role of Discrete Event Simulation in Business Process Analysis and Re-Engineering, Proceedings of  the  9th International Conference on Computer Modelling and Simulation (UKSim06), Oxford, April 2006, pp.139-145, ISBN: 0951650920
  • Vlatka Hlupic and Vesna Bosilj Vuksic: "Business Process Modelling using Simul8", Proceedings of the European Simulation Symposium (ESS'04), (Ed.by Lipovski G. and Molnar I.), Budapest, Hungary, October 2004, pp.191-196.
  • Vlatka Hlupic: "Knowledge Management and E-commerce: Issues and Opportunities", Proceedings of the ITI'03 (Information Technology Interface) Conference, Cavtat, June 2003, (Ed. By Budin L., Luzar-Stiffler V., Bekic Z. and Hljuz-Dobric V.), SRCE University Computing Centre, pp.431-438.
  • Marielle den Hengst, Vlatka Hlupic, and Wendy Currie: "The Increasing Need for Integrating Simulation and Collaboration to Support Change Management Programs", in: R.H. Sprague, Proceedings of the Thirty-Seventh Annual Hawaii International Conference on System Sciences, IEEE Computer Society, ISBN 0-7695-2056-1, Hawaii, 2004.
  • Vlatka Hlupic and Sajda Qureshi: "A Research Model for Collaborative Value Creation from Intellectual Capital", Proceedings of the ITI'03 (Information Technology Interface) Conference, Cavtat, June 2003, (Ed. By Budin L., Luzar-Stiffler V., Bekic Z. and Hljuz-Dobric V.), SRCE University Computing Centre, pp.431-438.
  • Dee Alwis, Vlatka Hlupic and Guy Fitzgerald: "Factors That Cause Value Creation from IC Proceedings of the ITI'03 (Information Technology Interface) Conference, Cavtat, June 2003, (Ed. By Budin L., Luzar-Stiffler V., Bekic Z. and Hljuz-Dobric V.), SRCE University Computing Centre, pp.411-416.
  • Charles Dennis, David Marsland, Tony Cockett and Vlatka Hlupic: "Market segmentation and customer knowledge for shopping centers", Proceedings of the ITI'03 (Information Technology Interface) Conference, Cavtat, June 2003, (Ed. By Budin L., Luzar-Stiffler V., Bekic Z. and Hljuz-Dobric V.), SRCE University Computing Centre, pp.417-424.
  • Vlatka Hlupic, Alexander Verbraeck and Gert-Jan de Vreede: "IIntegration of Discrete-Event Simulation and Knowledge Management: Benefits and Way Forward", Proceedings of the UKSIM 2003, Conference of the United Kingdom Simulation Society, Cambridge, April 2003, (Ed. by Al-Dabas D., Al-Begain K, Cheng R., Hartley J., Hlupic V, Peytchev E. and Pollard J.), pp.44-50.
  • Vesna Bosilj Vuksic, Andrej Kovacic and Vlatka Hlupic: "Business Process Renovation Using Discrete-Event Simulation and Workflow Management", Proceedings of the UKSIM 2003, Conference of the United Kingdom Simulation Society, Cambridge, April 2003, (Ed. by Al-Dabas D., Al-Begain K, Cheng R., Hartley J., Hlupic V, Peytchev E. and Pollard J.), pp.57-63.
  • Vlatka Hlupic and Sajda Qureshi: "What causes value to be created when it did not exist before? A Research Model for Value Creation", Proceedings of the Thirty-Sixth Hawaii International Conference on System Sciences (HICSS-36), Big Island, Hawaii, January 2003, IEEE, (Ed.by R.H.Sprague Jr.), pp.1-10.
  • Vlatka Hlupic, Alexander Verbraeck and Gert-Jan de Vreede: "Simulation Modelling and Knowledge Management: Separated but Inseparable?" Proceedings of the European Simulation Symposium (ESS'02), Dresden, Germany, October 2002, Society for Modeling and Simulation International, pp.193-200, 2002.
  • Simon J.E.Taylor, Vlatka Hlupic, Stewart Robinson, and John Ladbrook:
    "GROUPSIM: Investigating Issues in Collaborative Simulation Modelling".
    Proceedings of the Simulation Workshop 2002, UK Operational Research
    Society, Warwick 2002.
  • Nayna Patel and Vlatka Hlupic: "A Methodology for the Selection of Knowledge Management (KM) Tools", Proceedings of the ITI'02 (Information Technology Interface) Conference, Cavtat, June 2002, Croatia, SRCE University Computing Centre, pp. 369-376, 2002.
  • Vlatka Hlupic, Nancy Pouloudi and George Rzevski: "Knowledge Management in E-commerce: The Use of Intelligent Agents", Proceedings of the ITI'02 (Information Technology Interface) Conference, Cavtat, June 2002, Croatia, SRCE University Computing Centre, pp. 349-356, 2002.
  • Dee Alwis, Vlatka Hlupic, and George Rzevski: "Building Critical Organisational Knowledge: A Case Study", Proceedings of the ITI'02 (Information Technology Interface) Conference, Cavtat, June 2002, Croatia, SRCE University Computing Centre, pp. 293-298, 2002.
  • Jyoti Choudrie and Vlatka Hlupic: "Explaining the Development of the Reengineering Teams using Conflict, and Communication", Proceedings of the Second International Conference on Systems Thinking in Management (ICSTM-2002), April 3-5 pp. B4, 8-17, 2002.